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Genuine cd & key but not passing Validation. RRS feed

  • Question

  • i have purchased a oem copy of windows xp pro sp2 for a computer i recently had to replace a motherboard in.  After installing it and running the validation it says its not genuine.  BUT when i perchased this product it came in its own pack and i have the sticker with the cd-key on it physicaly on the case and the hologram on the cd.  So im trying to figure out what can i do to fix this issue?

    it says invalid product key but this cdkey that is in the system is the acutal cdkey that is stuck on the side of the case but yet it says its invalid...

    -----

    WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Invalid Product Key
    Windows Product Key: *****-*****-XDMJ3-646DW-86TTY
    Windows Product Key Hash: GdEYL3DVS1/p8Vh1PQ6PoTxUFgY=
    Windows Product ID: 55274-640-7030004-23120
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: J9B8N69
    ID: 8bdd9736-187f-4fad-b899-0ad30bbf2f32
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.530.0.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 109
    Office Diagnostics: B4D0AA8B-467-80070002

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>8bdd9736-187f-4fad-b899-0ad30bbf2f32</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-86TTY</PKey><PID>55274-640-7030004-23120</PID><PIDType>1</PIDType><SID>S-1-5-21-1177238915-920026266-839522115</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D845GRG_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>RG84510A.86A.0014.P07.0208231211</Version><SMBIOSVersion major="2" minor="3"/><Date>20020823000000.000000+000</Date></BIOS><HWID>74003F4701842052</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Monday, June 5, 2006 7:17 PM

Answers

  • PGrass:

     

    The current Product Key being used on your system is non-genuine for one of two reasons:

    - The key was made using a non-Microsoft sanctioned Key Generator

    - The key was reported lost or stolen from the original purchaser.

     

    Can you verify that your COA matches your Product Key? If it does not you can try the following:

     

    1 - Reinstall Windows so your COA matches your Product Key (install using your COA as the Product Key) - This is the preferred method by Microsoft, as it will be a fresh copy, void of potential hacked binary files and security loops that may have been created to bypass WGA. We know this is usually not the user preference, but it is the safest method.

     

    The Genuine Advantage Product Key Update Tool is only valid for users attempting to change their current non-genuine Product Key to a genuine COA sticker or genuine Product Key – all without a reinstall! http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409

     Note: This is provided no core system files are corrupted. If they are you will need to complete a clean install of your system.

     

     

               If your COA does match the product key being used on your system I recommend filing a counterfeit report, it MAY be a high quality counterfeit (which MAY qualify you for a *free* WGA kit) – Counterfeit report is located here: http://www.microsoft.com/piracy/Reporting.mspx

    Thanks,

    Greg

    Monday, June 5, 2006 7:43 PM
  • PGrass, High quality is determined by our cryptographic services laboratory before sending out a free WGA Kit. However, to file a counterfeit report, please go to your validation page (where it says copy is not genuine) and click to "See all Options". The menu should appear guiding instructions on sending in a counterfeit reports.

     

    Thanks!

     

    -Phil Liu

    Tuesday, June 6, 2006 5:26 PM

All replies

  • PGrass:

     

    The current Product Key being used on your system is non-genuine for one of two reasons:

    - The key was made using a non-Microsoft sanctioned Key Generator

    - The key was reported lost or stolen from the original purchaser.

     

    Can you verify that your COA matches your Product Key? If it does not you can try the following:

     

    1 - Reinstall Windows so your COA matches your Product Key (install using your COA as the Product Key) - This is the preferred method by Microsoft, as it will be a fresh copy, void of potential hacked binary files and security loops that may have been created to bypass WGA. We know this is usually not the user preference, but it is the safest method.

     

    The Genuine Advantage Product Key Update Tool is only valid for users attempting to change their current non-genuine Product Key to a genuine COA sticker or genuine Product Key – all without a reinstall! http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409

     Note: This is provided no core system files are corrupted. If they are you will need to complete a clean install of your system.

     

     

               If your COA does match the product key being used on your system I recommend filing a counterfeit report, it MAY be a high quality counterfeit (which MAY qualify you for a *free* WGA kit) – Counterfeit report is located here: http://www.microsoft.com/piracy/Reporting.mspx

    Thanks,

    Greg

    Monday, June 5, 2006 7:43 PM
  •  PGrass wrote:

    i have purchased a oem copy of windows xp pro sp2 for a computer i recently had to replace a motherboard in.  After installing it and running the validation it says its not genuine.  BUT when i perchased this product it came in its own pack and i have the sticker with the cd-key on it physicaly on the case and the hologram on the cd.  So im trying to figure out what can i do to fix this issue? 
    >SNIP<

    PGrass,

    This link has more detail on how to see if your materials are counterfeit:  http://www.microsoft.com/resources/howtotell/en/counterfeit.mspx

    If the hologram is "on" the CD (as in on a label affixed to the CD) this is a dead giveaway that the CD is counterfeit.  The real CDs have the hologram inside of the plastic of the CD.

    Monday, June 5, 2006 10:33 PM
  • Yes my copy is a high quality counterfit.  Whats the next step in getting a valid copy rather then purchasing another?
    Tuesday, June 6, 2006 1:40 PM
  • PGrass, High quality is determined by our cryptographic services laboratory before sending out a free WGA Kit. However, to file a counterfeit report, please go to your validation page (where it says copy is not genuine) and click to "See all Options". The menu should appear guiding instructions on sending in a counterfeit reports.

     

    Thanks!

     

    -Phil Liu

    Tuesday, June 6, 2006 5:26 PM