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A Registry Cleaner made Windows 7 Home Premium not genuine 0x8004fe22 RRS feed

  • Question

  • I used Revo Uninstaller (also registry cleaner) to uninstall a program and since then I got the "Not Genuine" message.

    System type: 64-bit Operating System

    This is the the MGADiag:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {85F1FBEE-92C9-4265-A55D-637CD9171E81}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Emeryk\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{85F1FBEE-92C9-4265-A55D-637CD9171E81}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4563627-3104372418-589592244</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.16</Version><SMBIOSVersion major="2" minor="6"/><Date>20100122000000.000000+000</Date></BIOS><HWID>C46E3207018400FE</HWID><UserLCID>280A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Pacific Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>C0A25836FDBE5AC</Val><Hash>FmDbcrRY1pTOcrz4ZUZRHhpUuc0=</Hash><Pid>89388-726-2958074-65955</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered. 

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 5:28:2012 02:22
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEA6GHu0qao2LvoaSClyizqtgbPdlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-MPC
      FACP HPQOEM SLIC-MPC
      HPET HPQOEM SLIC-MPC
      BOOT HPQOEM SLIC-MPC
      MCFG HPQOEM SLIC-MPC
      WDRT HPQOEM SLIC-MPC
      ASF! HPQOEM SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      ASPT HPQOEM SLIC-MPC
      SSDT PmRef CpuPm

    Tuesday, May 29, 2012 5:50 PM

Answers

  • No reply from the original Poster.

    Issue is assumed to be resolved.


    Darin MS

    Wednesday, June 6, 2012 6:41 PM

All replies

  • First of all, registry cleaners are unneccessary.  They came into vogue back in the days of Windows 95 when disk space was tight and were designed to help compact the registry to save space.  They are no longer of much use since registry entries require but a few bytes for each entry.  Registry cleaners identify dead end entries that were used once (often by installers) and then not needed again.  But the registry is a database so dead end entries have no effect because they aren't accessed anymore.  The problem is that registry cleaners can misidentify entries that are still needed and then you have problems.  Don't use registry cleaners.  There are very good reasons Microsoft does not provide one when MS certainly has the technology to do so.  The developers of registry cleaners make money by pointing out all those dead entries as a scare tacktic.

    Your registry cleaner should provide a means to restore the last entries removed.  Do so.  Or use System Restore to recover to a date before you ran the cleaner the last time.

    If System Restore does not resolve the issue, try recreating the Licensing Store:

    Recreate the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.



    Tuesday, May 29, 2012 7:52 PM
    Answerer
  • After typing "net start sppsvc" I got "The Software Protection service was started successfully" but when I type "slui.exe" no activation dialog appeared. Should I try to boot Safe Mode first?

    I tried System Restore to recover to a point right before I used the "cleaner" but I got the following message  "This computer is not running genuine Windows". After this, I tried to restore the system to the point before using Revo but I get "System restore did not complete successfully. Your coputer's system files and settings were not changed. Details: An error was detected in the volume Shadow Copy Serice (VSS). The problem ocurred while trying to contact VSS writers. Verify that the Event System service and the VSS service are running and check for associated errors in the event logs. (0x80042318)..."

    Thanks in advance for your help.

    Tuesday, May 29, 2012 9:01 PM
  • post a new report so we can see if anything changed
    Tuesday, May 29, 2012 11:44 PM
    Answerer
  • Now, after clicking on the "copy" buttom (MGADiag) I get "Failed to create output files, hr=0x80070002. Please contact support."

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {85F1FBEE-92C9-4265-A55D-637CD9171E81}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Emeryk\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{85F1FBEE-92C9-4265-A55D-637CD9171E81}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4563627-3104372418-589592244</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.16</Version><SMBIOSVersion major="2" minor="6"/><Date>20100122000000.000000+000</Date></BIOS><HWID>C46E3207018400FE</HWID><UserLCID>280A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Pacific Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>C0A25836FDBE5AC</Val><Hash>FmDbcrRY1pTOcrz4ZUZRHhpUuc0=</Hash><Pid>89388-726-2958074-65955</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered. 

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 5:28:2012 02:22
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEA6GHu0qao2LvoaSClyizqtgbPdlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-MPC
      FACP HPQOEM SLIC-MPC
      HPET HPQOEM SLIC-MPC
      BOOT HPQOEM SLIC-MPC
      MCFG HPQOEM SLIC-MPC
      WDRT HPQOEM SLIC-MPC
      ASF! HPQOEM SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      ASPT HPQOEM SLIC-MPC
      SSDT PmRef CpuPm

    Wednesday, May 30, 2012 3:52 AM
  • "emeryk" wrote in message news:dcdcec0b-2c4f-44f6-994e-b78963b21e1b...

    I used Revo Uninstaller (also registry cleaner) to uninstall a program and since then I got the "Not Genuine" message.

    System type: 64-bit Operating System

    This is the the MGADiag:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine


    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.16</Version><SMBIOSVersion major="2" minor="6"/><Date>20100122000000.000000+000</Date></BIOS


    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered.

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 5:28:2012 02:22
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

     
     
    This error is one we've not had too much success with in the forums - but it would be nice to find both cause and cure.
    Please open an Elevated Command Prompt window, and run the following commands - post the results in your response (use the instructions below for assistance)
     
    ICACLS C:\Windows\System32\slui.exe
    ICACLS C:\Windows\System32\en-US\slui.exe.mui
    REG QUERY HKLM\SOFTWARE\Classes\AppID\slui.exe
    REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\AppID\slui.exe
    REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform\GenuineApps\{55c92734-d682-4d71-983e-d6ec3f16059f}"
    REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\AppID\slui.exe
     
    Here are some instructions to maike life easier :)
    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
     
    You should also note that unless you acquired your copy of Office through either your employer or college, it is very likely to be a counterfeit.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, May 30, 2012 10:03 AM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>ICACLS C:\Windows\System32\slui.exe
    C:\Windows\System32\slui.exe NT SERVICE\TrustedInstaller:(F)
                                 BUILTIN\Administrators:(RX)
                                 NT AUTHORITY\SYSTEM:(RX)
                                 BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\System32\en-US\slui.exe.mui
    C:\Windows\System32\en-US\slui.exe.mui NT SERVICE\TrustedInstaller:(F)
                                           BUILTIN\Administrators:(RX)
                                           NT AUTHORITY\SYSTEM:(RX)
                                           BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\AppID\slui.exe

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\slui.exe
        AppID    REG_SZ    {CCFDD24D-CEAB-458B-A4F1-F884973395DF}


    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\AppID\slui.exe

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\slui.exe
        AppID    REG_SZ    {CCFDD24D-CEAB-458B-A4F1-F884973395DF}


    C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion
    \SoftwareProtectionPlatform\GenuineApps\{55c92734-d682-4d71-983e-d6ec3f16059f}"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtecti
    onPlatform\GenuineApps\{55c92734-d682-4d71-983e-d6ec3f16059f}
        NameResourceLocation    REG_EXPAND_SZ    @%systemroot%\system32\slui.exe,-10


    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtecti
    onPlatform\GenuineApps\{55c92734-d682-4d71-983e-d6ec3f16059f}\{005f5de3-3cf4-4b1
    5-aa74-572af829fae6}

    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\AppID\slui.exe

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\AppID\slui.exe
        AppID    REG_SZ    {CCFDD24D-CEAB-458B-A4F1-F884973395DF}


    C:\Windows\system32>

    Should I uninstall the Office to discard a possible cause of the problem?

    Thanks a lot for your help.

    Wednesday, May 30, 2012 9:39 PM
  • "emeryk" wrote in message news:0442c46e-e70d-4d4c-8a05-3776c4777d3a...

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.



    C:\Windows\system32>

    Should I uninstall the Office to discard a possible cause of the problem?

    Thanks a lot for your help.

    I doubt very much that Office is involved here.
     
    All the responses looks normal.
     
    Please run these commands in an Elevated Command Prompt window, and post the results.....
     
    SFC /scanfile=c:\windows\system32\slui.exe
    SFC /scanfile=c:\windows\system32\en-us\slui.exe.mui
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, May 30, 2012 10:17 PM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>SFC /scanfile=c:\windows\system32\slui.exe


    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>SFC /scanfile=c:\windows\system32\en-us\slui.exe.mui


    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {85F1FBEE-92C9-4265-A55D-637CD9171E81}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Emeryk\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{85F1FBEE-92C9-4265-A55D-637CD9171E81}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4563627-3104372418-589592244</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.16</Version><SMBIOSVersion major="2" minor="6"/><Date>20100122000000.000000+000</Date></BIOS><HWID>C46E3207018400FE</HWID><UserLCID>280A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Pacific Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>C0A25836FDBE5AC</Val><Hash>FmDbcrRY1pTOcrz4ZUZRHhpUuc0=</Hash><Pid>89388-726-2958074-65955</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered. 

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 5:28:2012 02:22
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEA6GHu0qao2LvoaSClyizqtgbPdlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-MPC
      FACP HPQOEM SLIC-MPC
      HPET HPQOEM SLIC-MPC
      BOOT HPQOEM SLIC-MPC
      MCFG HPQOEM SLIC-MPC
      WDRT HPQOEM SLIC-MPC
      ASF! HPQOEM SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      ASPT HPQOEM SLIC-MPC
      SSDT PmRef CpuPm

    • Edited by emeryk Wednesday, May 30, 2012 11:56 PM Complete Report
    Wednesday, May 30, 2012 11:39 PM
  • "emeryk" wrote in message news:12553e9e-6a1d-4db4-89fb-ab63a879970e...

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>SFC /scanfile=c:\windows\system32\slui.exe


    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>SFC /scanfile=c:\windows\system32\en-us\slui.exe.mui


    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered.

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 5:28:2012 02:22
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


     
     
    Please run the following commands....
     
    REG QUERY HKLM\SOFTWARE\Classes\VBS /S
    REG QUERY HKLM\SOFTWARE\Classes\VBScript /S
     
    post the results.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, May 31, 2012 10:29 AM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\VBS /S

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VBS
        (Default)    REG_SZ    VB Script Language

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VBS\CLSID
        (Default)    REG_SZ    {B54F3741-5B07-11cf-A4B0-00AA004A55E8}

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VBS\OLEScript
        (Default)    REG_NONE


    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\VBScript /S

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VBScript
        (Default)    REG_SZ    VB Script Language

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VBScript\CLSID
        (Default)    REG_SZ    {B54F3741-5B07-11cf-A4B0-00AA004A55E8}

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VBScript\OLEScript
        (Default)    REG_NONE


    C:\Windows\system32>

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {85F1FBEE-92C9-4265-A55D-637CD9171E81}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Emeryk\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{85F1FBEE-92C9-4265-A55D-637CD9171E81}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4563627-3104372418-589592244</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.16</Version><SMBIOSVersion major="2" minor="6"/><Date>20100122000000.000000+000</Date></BIOS><HWID>C46E3207018400FE</HWID><UserLCID>280A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Pacific Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>C0A25836FDBE5AC</Val><Hash>FmDbcrRY1pTOcrz4ZUZRHhpUuc0=</Hash><Pid>89388-726-2958074-65955</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered. 

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 5:28:2012 02:22
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEA6GHu0qao2LvoaSClyizqtgbPdlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-MPC
      FACP HPQOEM SLIC-MPC
      HPET HPQOEM SLIC-MPC
      BOOT HPQOEM SLIC-MPC
      MCFG HPQOEM SLIC-MPC
      WDRT HPQOEM SLIC-MPC
      ASF! HPQOEM SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      ASPT HPQOEM SLIC-MPC
      SSDT PmRef CpuPm

    Thanks a lot.

    Thursday, May 31, 2012 3:51 PM
  • "emeryk" wrote in message news:24e21980-9501-4f74-ad11-68c5e33bf6af...

    Thanks a lot.

    Well, that was a bust! :(
    Everything except the MGADiag looked normal.
     
    I don't really have any idea where to look now.
     
    I'm quite happy to continue with a hunt-and-peck attempt to solve the problem, but it could take a long time.
    You really have two choices at this point (assuming you don't want to continue with my assistance).
     
    1) contact WGA support for assistance (I suspect that they will advise you to do a repair or full reinstall)
     
    or
     
    2) a repair install. (and if that fails, a full reinstall)
     
    Your choice
     
    WGA Support can be found here-
    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0

    Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, May 31, 2012 9:36 PM
    Moderator
  • Well thanks I will try to contact WGA but if you get any other idea on what to do, I would like you to post it.

    I will let you know how WGA proceeded with my problem.

    Thanks again for your help and let me know if you figure out something else.

    Friday, June 1, 2012 12:26 AM
  • "emeryk" wrote in message news:b0bc0a31-63c5-475f-a793-2f8e7334df74...

    Well thanks I will try to contact WGA but if you get any other idea on what to do, I would like you to post it.

    I will let you know how WGA proceeded with my problem.

    Thanks again for your help and let me know if you figure out something else.

    I'll keep trying to repro the problem - If I manage it (I'm close but no gold stars yet!) I'll be back.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, June 1, 2012 7:35 AM
    Moderator
  • "Noel D Paton" wrote in message news:c9622332-af9e-4aca-b7a9-c10ba81b1f5d...
    I'll keep trying to repro the problem - If I manage it (I'm close but no gold stars yet!) I'll be back.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
     
     
    I may have found a route......
    please run the following commands and post the results.
     
    REG QUERY HKLM\SOFTWARE\Classes\CLSID\{EE09B103-97E0-11CF-978F-00A02463E06F} /S
    REG QUERY HKLM\SOFTWARE\Classes\Scripting.Dictionary /S
    REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{EE09B103-97E0-11CF-978F-00A02463E06F} /S
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, June 1, 2012 12:16 PM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\CLSID\{EE09B103-97E0-11CF-97
    8F-00A02463E06F} /S

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EE09B103-97E0-11CF-978F-00A02463E06F}

        (Default)    REG_SZ    Scripting.Dictionary

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EE09B103-97E0-11CF-978F-00A02463E06F}
    \Implemented Categories

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EE09B103-97E0-11CF-978F-00A02463E06F}
    \Implemented Categories\{7DD95801-9882-11CF-9FA9-00AA006C42C4}
        (Default)    REG_NONE

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EE09B103-97E0-11CF-978F-00A02463E06F}
    \InprocServer32
        (Default)    REG_SZ    C:\Windows\system32\scrrun.dll
        ThreadingModel    REG_SZ    Apartment

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EE09B103-97E0-11CF-978F-00A02463E06F}
    \ProgID
        (Default)    REG_SZ    Scripting.Dictionary

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EE09B103-97E0-11CF-978F-00A02463E06F}
    \TypeLib
        (Default)    REG_SZ    {420B2830-E718-11CF-893D-00A0C9054228}

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EE09B103-97E0-11CF-978F-00A02463E06F}
    \Version
        (Default)    REG_SZ    1.0


    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\Scripting.Dictionary /S

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Scripting.Dictionary
        (Default)    REG_SZ    Scripting.Dictionary

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Scripting.Dictionary\CLSID
        (Default)    REG_SZ    {EE09B103-97E0-11CF-978F-00A02463E06F}


    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{EE09B103-
    97E0-11CF-978F-00A02463E06F} /S

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{EE09B103-97E0-11CF-978F-0
    0A02463E06F}
        (Default)    REG_SZ    Scripting.Dictionary

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{EE09B103-97E0-11CF-978F-0
    0A02463E06F}\Implemented Categories

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{EE09B103-97E0-11CF-978F-0
    0A02463E06F}\Implemented Categories\{7DD95801-9882-11CF-9FA9-00AA006C42C4}
        (Default)    REG_NONE

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{EE09B103-97E0-11CF-978F-0
    0A02463E06F}\InprocServer32
        (Default)    REG_SZ    C:\Windows\SysWOW64\scrrun.dll
        ThreadingModel    REG_SZ    Apartment

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{EE09B103-97E0-11CF-978F-0
    0A02463E06F}\ProgID
        (Default)    REG_SZ    Scripting.Dictionary

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{EE09B103-97E0-11CF-978F-0
    0A02463E06F}\TypeLib
        (Default)    REG_SZ    {420B2830-E718-11CF-893D-00A0C9054228}

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{EE09B103-97E0-11CF-978F-0
    0A02463E06F}\Version
        (Default)    REG_SZ    1.0


    C:\Windows\system32>

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {85F1FBEE-92C9-4265-A55D-637CD9171E81}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Emeryk\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{85F1FBEE-92C9-4265-A55D-637CD9171E81}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4563627-3104372418-589592244</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.16</Version><SMBIOSVersion major="2" minor="6"/><Date>20100122000000.000000+000</Date></BIOS><HWID>C46E3207018400FE</HWID><UserLCID>280A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Pacific Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>C0A25836FDBE5AC</Val><Hash>FmDbcrRY1pTOcrz4ZUZRHhpUuc0=</Hash><Pid>89388-726-2958074-65955</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered. 

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 5:28:2012 02:22
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAACAAAAAQABAAEA6GHu0qao2LvoaSClyizqtgbPdlY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-MPC
      FACP HPQOEM SLIC-MPC
      HPET HPQOEM SLIC-MPC
      BOOT HPQOEM SLIC-MPC
      MCFG HPQOEM SLIC-MPC
      WDRT HPQOEM SLIC-MPC
      ASF! HPQOEM SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      ASPT HPQOEM SLIC-MPC
      SSDT PmRef CpuPm

    Seems like not solved yet but thanks for keep trying :D

    Friday, June 1, 2012 10:27 PM
  • "emeryk" wrote in message news:5e39d587-a73a-48f1-9dca-2f7f065c0880...

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved

    Seems like not solved yet but thanks for keep trying :D

     
     
    That all looks normal :S
     
    Back  into thinking mode.....
    (time for bed here - more tomorrow!)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, June 1, 2012 10:53 PM
    Moderator
  • Got an idea over here...

    A good way to know exactly what happen with the registry would be repeating all the steps I took. Which were:

    1) Installed "Revo Uninstaller"

    2) Uninstalled "Windows Live Essentials" (using "Revo Uninstaller")

    At this point right before I clicked on "uninstall" this program listed a lot of checkboxes with content and its location that was going to delete, so pretty much you can figure out exactly what registry it removed.

    Should I install it again and check what did it deleted?

    Saturday, June 2, 2012 4:02 AM
  • "emeryk" wrote in message news:0ae0c68f-4c15-4504-b271-1cb8d80d1ef2...

    Got an idea over here...

    A good way to know exactly what happen with the registry would be repeating all the steps I took. Which were:

    1) Installed "Revo Uninstaller"

    2) Uninstalled "Windows Live Essentials" (using "Revo Uninstaller")

    At this point right before I clicked on "uninstall" this program listed a lot of checkboxes with content and its location that was going to delete, so pretty much you can figure out exactly what registry it removed.

    Should I install it again and check what did it deleted?

    I wouldn't  :)
    Repeating the process may simply make the problem worse.
     
    Does Revo have an Undo option? - or a listing of changes made? (if the latter, please upload it to your public SkyDrive and post a link.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 2, 2012 9:43 AM
    Moderator
  • I uninstalled Revo since the problem started.
    So the only way to check what it did would be re-installing and checking what would it change... I guess I'm gonna take te risk to see what exactly it changes but obviously not perform any change.
    Saturday, June 2, 2012 6:37 PM
  • No reply from the original Poster.

    Issue is assumed to be resolved.


    Darin MS

    Wednesday, June 6, 2012 6:41 PM