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Genuine Validation Issue RRS feed

  • Question

  • I have been having validation issues for about a year.  This computer came with Vista and I bought a Windows 7 update which was due to come out in 3 months.  I have tried everything but it keeps coming back.  I used to have a Validation Code of 0 but now I see that it changed.  I remember uninstalling an update that started KB97.  Please help because this is so annoying.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-2QHTP-2FVYJ-2WM78
    Windows Product Key Hash: SZNZiOYfRNDTZ41xFd0CmCXjWJ8=
    Windows Product ID: 00359-911-4964005-85238
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {808CF32E-F91D-4BE8-A494-63BDC39F98EB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\fweiner\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{808CF32E-F91D-4BE8-A494-63BDC39F98EB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2WM78</PKey><PID>00359-911-4964005-85238</PID><PIDType>5</PIDType><SID>S-1-5-21-584639606-3602340783-3167613147</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KQ436AAR-ABA IQ504</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.10   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090116000000.000000+000</Date></BIOS><HWID>C5DB3007018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>7E9627F1073D968</Val><Hash>luIo4KltFJUcGW+kKgfHBhJXW1U=</Hash><Pid>89451-OEM-6618061-81357</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 6:21:2012 16:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc


    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAAACAAAABAABAAEA6GGUwnoeglv2NyA57LJguMgEWxbH+vLiIqtUbyqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      OEMB   HPQOEM  SLIC-CPC
      GSCI   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC


    fweiner

    Friday, June 22, 2012 1:40 PM

Answers

  • "Fred_2000" wrote in message news:0e9a35f6-99ee-482e-932c-e536db16a363...

    I rebooted.  Started the Software Protection Service.  The settings were as you described.  The service started.  Fifteen minutes later, I checked the service and it was off.  I restarted it and ran MGADiag.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QHTP-2FVYJ-2WM78
    Windows Product Key Hash: SZNZiOYfRNDTZ41xFd0CmCXjWJ8=
    Windows Product ID: 00359-911-4964005-85238
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    fweiner

     
    The implication here is that there's something in the boot that's preventing the service from starting- either properly, or at all.
     
    It can be a nightmare working out which startup item it is causing this problem. The best first attempt is to run a program such as SilentRunners and see if that shows anything untoward that may be conflicting.
    The script is available from www.silentrunners.org - please read the FAQ first   (note that you will need to right-click on the download link, and select 'Save target as'.
    If you elect to run it, please do so in Full mode and  upload the output to your SkyDrive or other favoured fileshare site, and post a link to it in your reply (it's way too long to happily exist in the thread - and you may want to delete it later)
     
    .
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 28, 2012 2:45 PM
    Moderator

All replies

  • "Fred_2000" wrote in message news:dd0576d6-6368-4a5c-b27a-7e1a98384e71...

    I have been having validation issues for about a year.  This computer came with Vista and I bought a Windows 7 update which was due to come out in 3 months.  I have tried everything but it keeps coming back.  I used to have a Validation Code of 0 but now I see that it changed.  I remember uninstalling an update that started KB97.  Please help because this is so annoying.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-2QHTP-2FVYJ-2WM78
    Windows Product Key Hash: SZNZiOYfRNDTZ41xFd0CmCXjWJ8=
    Windows Product ID: 00359-911-4964005-85238
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 6:21:2012 16:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0


    fweiner

    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key - accept the UAC prompt if you get one.
    Look in the console for the Software Protection service, right-click on it and select Properties.
    make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.
     
    Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
    Post back with your results, and a new MGADiag report.
     
    If it doesn't start, then please do the following...
    Please open an Elevated (Administrator) Command Prompt window and use the following commands....
     
    net start sppsvc
    sc qc sppsvc
    sc queryex sppsvc
    sc qprivs sppsvc
    sc qsidtype sppsvc
    sc sdshow sppsvc
     
      Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, June 22, 2012 2:10 PM
    Moderator
  • That seemed to help.  When I first tried your suggestion, I got an error that there were not enough resources available.  I often get that error when I am running Visual Studio 10 on my computer with the following specs: 

    4 GB Ram, 32 bit operating system

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QHTP-2FVYJ-2WM78
    Windows Product Key Hash: SZNZiOYfRNDTZ41xFd0CmCXjWJ8=
    Windows Product ID: 00359-911-4964005-85238
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {808CF32E-F91D-4BE8-A494-63BDC39F98EB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\fweiner\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{808CF32E-F91D-4BE8-A494-63BDC39F98EB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2WM78</PKey><PID>00359-911-4964005-85238</PID><PIDType>5</PIDType><SID>S-1-5-21-584639606-3602340783-3167613147</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KQ436AAR-ABA IQ504</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.10   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090116000000.000000+000</Date></BIOS><HWID>C5DB3007018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>7E9627F1073D968</Val><Hash>luIo4KltFJUcGW+kKgfHBhJXW1U=</Hash><Pid>89451-OEM-6618061-81357</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-911-496400-01-1033-7600.0000-3012009
    Installation ID: 002254958160021902656366791844889775280165248672443782
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2WM78
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 06/22/2012 10:40:15 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:21:2012 16:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAAACAAAABAABAAEA6GGUwnoeglv2NyA57LJguMgEWxbH+vLiIqtUbyqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      OEMB   HPQOEM  SLIC-CPC
      GSCI   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC


    fweiner

    Friday, June 22, 2012 2:46 PM
  • Hi Fred_2000,

      Well your Diagnostic Report look allot better (not seeing any obvious issues now).  Are you still getting the Non-Genuine error?

    Thank you,


    Darin MS

    Friday, June 22, 2012 3:43 PM
  • "Fred_2000" wrote in message news:fdd6a85e-27f7-4c71-9f92-a3e96977ab95...

    That seemed to help.  When I first tried your suggestion, I got an error that there were not enough resources available.  I often get that error when I am running Visual Studio 10 on my computer with the following specs: 

    4 GB Ram, 32 bit operating system

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QHTP-2FVYJ-2WM78
    Windows Product Key Hash: SZNZiOYfRNDTZ41xFd0CmCXjWJ8=
    Windows Product ID: 00359-911-4964005-85238
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:21:2012 16:56


    fweiner

    I'm a little confused by your latest report.
    The highlighted timestamp is the same as the one in your earlier report, but the data associated has changed.
     
    Please attempt validation at www.microsoft.com/genuine/validate and see what happens.
    Then post back with a new MGADiag report.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, June 22, 2012 3:49 PM
    Moderator
  • The software protection service keepsw stopping.  When I try to start it, I get error #1450 :insufficient resources ..   This I am sure is caused by Visual Studio 10.  To start software protection services, I must reboot.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-2QHTP-2FVYJ-2WM78
    Windows Product Key Hash: SZNZiOYfRNDTZ41xFd0CmCXjWJ8=
    Windows Product ID: 00359-911-4964005-85238
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {808CF32E-F91D-4BE8-A494-63BDC39F98EB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\fweiner\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{808CF32E-F91D-4BE8-A494-63BDC39F98EB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2WM78</PKey><PID>00359-911-4964005-85238</PID><PIDType>5</PIDType><SID>S-1-5-21-584639606-3602340783-3167613147</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KQ436AAR-ABA IQ504</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.10   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090116000000.000000+000</Date></BIOS><HWID>C5DB3007018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>7E9627F1073D968</Val><Hash>luIo4KltFJUcGW+kKgfHBhJXW1U=</Hash><Pid>89451-OEM-6618061-81357</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 6:21:2012 16:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc


    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAAACAAAABAABAAEA6GGUwnoeglv2NyA57LJguMgEWxbH+vLiIqtUbyqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      OEMB   HPQOEM  SLIC-CPC
      GSCI   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC


    fweiner

    Friday, June 22, 2012 4:54 PM
  • I doubt very much it has anything to do with Visual Studio - I have it installed here with no problems.

    The latest report is showing an Access Denied error - of a type which is often associated with disk problems.

    Please run a full CHKDSK and SFC scan.... 
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.
     
    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

     
    The chkdsk will take a few hours depending on the size
    of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally
    (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found

    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
     
    Wait for the scan to finish - make a note of any error messages - and then reboot.
     Post an MGADiag report with details of any error messages encountered.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, June 22, 2012 5:09 PM
    Moderator
  • Did all of the above.  There were no errors in the scannow.

    following message:  Windows Resource Protection did not find any integrity violations.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QHTP-2FVYJ-2WM78
    Windows Product Key Hash: SZNZiOYfRNDTZ41xFd0CmCXjWJ8=
    Windows Product ID: 00359-911-4964005-85238
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {808CF32E-F91D-4BE8-A494-63BDC39F98EB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\fweiner\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{808CF32E-F91D-4BE8-A494-63BDC39F98EB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2WM78</PKey><PID>00359-911-4964005-85238</PID><PIDType>5</PIDType><SID>S-1-5-21-584639606-3602340783-3167613147</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KQ436AAR-ABA IQ504</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.10   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090116000000.000000+000</Date></BIOS><HWID>C5DB3007018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>7E9627F1073D968</Val><Hash>luIo4KltFJUcGW+kKgfHBhJXW1U=</Hash><Pid>89451-OEM-6618061-81357</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-911-496400-01-1033-7600.0000-3012009
    Installation ID: 002254958160021902656366791844889775280165248672443782
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2WM78
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 06/22/2012 5:55:30 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:21:2012 16:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAAACAAAABAABAAEA6GGUwnoeglv2NyA57LJguMgEWxbH+vLiIqtUbyqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      OEMB   HPQOEM  SLIC-CPC
      GSCI   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC


    fweiner

    Friday, June 22, 2012 9:57 PM
  • Did CHKDSK show any problems?

    Look in the Event Viewer - Windows Application Logs - for Wininit events - the CHKDSK log will be there.

    copy the results to your response.

    Your latest report looks OK again


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, June 22, 2012 11:06 PM
    Moderator
  • Here is the chkdsk report:

    Checking file system on C:

    The type of the file system is NTFS.

    Volume label is HP.

    A disk check has been scheduled.

    Windows will now check the disk.                        

    CHKDSK is verifying files (stage 1 of 5)...

      1474816 file records processed.                                          File verification completed.

      525 large file records processed.                                      0 bad file records processed.                                        0 EA records processed.                                              70 reparse records processed.                                       CHKDSK is verifying indexes (stage 2 of 5)...

      1664002 index entries processed.                                         Index verification completed.

      0 unindexed files scanned.                                           0 unindexed files recovered.                                       CHKDSK is verifying security descriptors (stage 3 of 5)...

      1474816 file SDs/SIDs processed.                                         Cleaning up 22 unused index entries from index $SII of file 0x9.

    Cleaning up 22 unused index entries from index $SDH of file 0x9.

    Cleaning up 22 unused security descriptors.

    Security descriptor verification completed.

      94594 data files processed.                                            CHKDSK is verifying Usn Journal...

      36574536 USN bytes processed.                                             Usn Journal verification completed.

    CHKDSK is verifying file data (stage 4 of 5)...

      1474800 files processed.                                                 File data verification completed.

    CHKDSK is verifying free space (stage 5 of 5)...

      31121802 free clusters processed.                                         Free space verification is complete.

    Windows has checked the file system and found no problems.

    300343175 KB total disk space.

    173785444 KB in 1244708 files.

        483160 KB in 94595 indexes.

             0 KB in bad sectors.

       1587363 KB in use by the system.

         65536 KB occupied by the log file.

    124487208 KB available on disk.

          4096 bytes in each allocation unit.

      75085793 total allocation units on disk.

      31121802 allocation units available on disk.

    Internal Info:

    00 81 16 00 b2 6f 14 00 1a 05 20 00 00 00 00 00  .....o.... .....

    03 1d 00 00 46 00 00 00 00 00 00 00 00 00 00 00  ....F...........

    f8 9a 36 00 50 01 35 00 f8 27 35 00 00 00 35 00  ..6.P.5..'5...5.

    Windows has finished checking your disk.

    Please wait while your computer restarts.



    fweiner

    Sunday, June 24, 2012 9:46 PM
  • That looks fine - I was concerned that there may be bad sectors showing, but there's only a smal set of minor errors, which have been cleared (probably caused by a forced shutdown at some point)

    I assume that your machine is still showing as genuine?

    If so, then I think we can sign this one off as solved.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, June 24, 2012 10:07 PM
    Moderator
  • I ran the chkdsk last night.  I have not opened any programs.  This morning I ran mgadiag just to be sure and got the following results

    I wen to the SOftware Protection service and it was not running.  When I tried to turn it on, I received the 1450 error: Insufficient system resources exist to complete the requested service

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-2QHTP-2FVYJ-2WM78
    Windows Product Key Hash: SZNZiOYfRNDTZ41xFd0CmCXjWJ8=
    Windows Product ID: 00359-911-4964005-85238
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {808CF32E-F91D-4BE8-A494-63BDC39F98EB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\fweiner\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{808CF32E-F91D-4BE8-A494-63BDC39F98EB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2WM78</PKey><PID>00359-911-4964005-85238</PID><PIDType>5</PIDType><SID>S-1-5-21-584639606-3602340783-3167613147</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KQ436AAR-ABA IQ504</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.10   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090116000000.000000+000</Date></BIOS><HWID>C5DB3007018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>7E9627F1073D968</Val><Hash>luIo4KltFJUcGW+kKgfHBhJXW1U=</Hash><Pid>89451-OEM-6618061-81357</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc


    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAAACAAAABAABAAEA6GGUwnoeglv2NyA57LJguMgEWxbH+vLiIqtUbyqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      OEMB   HPQOEM  SLIC-CPC
      GSCI   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC


    fweiner

    Monday, June 25, 2012 1:37 PM
  • Hmm - these sorts of variable errors are often due to hardware problems (perhaps bad RAM, or on older systems, bad capacitors on the motherboard).

    Please check your RAM using MemTest86+ (www.memtest.org) Download the ISO file and burn the CD from it (or download the USB version and use the tool) then boot the system and run it for a few hours. See what it reports.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, June 25, 2012 1:49 PM
    Moderator
  • Checked Ram and all is fine.  Noticed that the Software Protection service keeps turning off.


    fweiner

    Tuesday, June 26, 2012 3:34 PM
  • "Fred_2000" wrote in message news:a78630ae-b905-4376-b075-912582c5888f...

    Checked Ram and all is fine.  Noticed that the Software Protection service keeps turning off.


    fweiner

    That's to be expected with the error you're showing at present.
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key - accept the UAC prompt if you get one.
    Look in the console for the Software Protection service, right-click on it and select Properties.
    make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.
     
    Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
    Post back with your results, and a new MGADiag report.
     
    If it doesn't start, then please do the following...
    Please open an Elevated (Administrator) Command Prompt window and use the following commands....
     
    net start sppsvc
    sc qc sppsvc
    sc queryex sppsvc
    sc qprivs sppsvc
    sc qsidtype sppsvc
    sc sdshow sppsvc
     
      Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 27, 2012 8:21 PM
    Moderator
  • I rebooted.  Started the Software Protection Service.  The settings were as you described.  The service started.  Fifteen minutes later, I checked the service and it was off.  I restarted it and ran MGADiag.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QHTP-2FVYJ-2WM78
    Windows Product Key Hash: SZNZiOYfRNDTZ41xFd0CmCXjWJ8=
    Windows Product ID: 00359-911-4964005-85238
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {808CF32E-F91D-4BE8-A494-63BDC39F98EB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    2007 Microsoft Office system - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\fweiner\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{808CF32E-F91D-4BE8-A494-63BDC39F98EB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2WM78</PKey><PID>00359-911-4964005-85238</PID><PIDType>5</PIDType><SID>S-1-5-21-584639606-3602340783-3167613147</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KQ436AAR-ABA IQ504</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.10   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090116000000.000000+000</Date></BIOS><HWID>C5DB3007018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>7E9627F1073D968</Val><Hash>luIo4KltFJUcGW+kKgfHBhJXW1U=</Hash><Pid>89451-OEM-6618061-81357</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-911-496400-01-1033-7600.0000-3012009
    Installation ID: 002254958160021902656366791844889775280165248672443782
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2WM78
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 06/28/2012 10:11:24 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:25:2012 15:17
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAAACAAAABAABAAEA6GGUwnoeglv2NyA57LJguMgEWxbH+vLiIqtUbyqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      OEMB   HPQOEM  SLIC-CPC
      GSCI   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC


    fweiner

    Thursday, June 28, 2012 2:14 PM
  • "Fred_2000" wrote in message news:0e9a35f6-99ee-482e-932c-e536db16a363...

    I rebooted.  Started the Software Protection Service.  The settings were as you described.  The service started.  Fifteen minutes later, I checked the service and it was off.  I restarted it and ran MGADiag.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QHTP-2FVYJ-2WM78
    Windows Product Key Hash: SZNZiOYfRNDTZ41xFd0CmCXjWJ8=
    Windows Product ID: 00359-911-4964005-85238
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    fweiner

     
    The implication here is that there's something in the boot that's preventing the service from starting- either properly, or at all.
     
    It can be a nightmare working out which startup item it is causing this problem. The best first attempt is to run a program such as SilentRunners and see if that shows anything untoward that may be conflicting.
    The script is available from www.silentrunners.org - please read the FAQ first   (note that you will need to right-click on the download link, and select 'Save target as'.
    If you elect to run it, please do so in Full mode and  upload the output to your SkyDrive or other favoured fileshare site, and post a link to it in your reply (it's way too long to happily exist in the thread - and you may want to delete it later)
     
    .
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 28, 2012 2:45 PM
    Moderator
  • Any progress on this??

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, July 24, 2012 7:52 AM
    Moderator