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Best Practice Analyzer after upgrading USD RRS feed

  • Question

  • Hello,

    I am looking to get some assistance with Best Practice Analyzer setup inside Unified Service Desk (USD). I have noticed that this BPA installation comes as a part of USD 4.0 installer/deployer tool.

    In my case please note that I am upgrading the USD from 2.x to 4.0 and I have found that the BPA related Assembly files are already there in the final upgraded USD setup. I am also able to use the same to configure BPA as a toolbar menu (+Action Call) just fine. I could also run it to generate the report.

    The main question that I have is >>> Do I still need to worry about installing the BPA as a separate package (using the option that appears in USD 4.0 installer) or above auto-inclusion of BPA using the upgrade path to USD 4.0 is just sufficient.

    Any help would be appreciated. Thanks, AR
    Monday, March 25, 2019 5:33 AM

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