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IE browser window closes when attempting to access Microsoft CRM

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I found this error when using http://<servername>:5555 or IP, and already turn off pop up blocker and trusted site. Please help. Thanks in advance

Wednesday, November 4, 2009 4:28 AM

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I'm not liking this KB from Microsoft. It's basic message is reset or uninstall and reinstall.

http://support.microsoft.com/kb/967896

So there must be a more defining symtom to look at in the application logs. I must admit that on some laptops and desktops IE has some issues with certain sites.

Well, try the complete reset for now. I take it you have reduced the activeX security and pop up blocker and looked for BHOs.

Check out this blog and let us know if it helps.
http://blogs.msdn.com/ceibner/archive/2009/03/25/dynamics-crm-on-internet-explorer-8.aspx
- Marked as answer by DavidJennawayMVP, Moderator Thursday, December 3, 2009 4:28 PM
Thursday, November 5, 2009 1:13 PM

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Thanks for all of you to replied. I have tried it out and working fine only URL : http://<ServerName>:5555/loader.aspx and didn't work for http://<ServerName>:5555 and then, get the same error.
- Proposed as answer by Curt Spanburgh MVP ModeratorMVP, Moderator Friday, November 6, 2009 1:24 PM
- Marked as answer by DavidJennawayMVP, Moderator Thursday, December 3, 2009 4:28 PM
Friday, November 6, 2009 4:47 AM

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So this happens on all client machines and the server also?

Is this IE 8.0?

Adding the site to trusted sites normally resolves the issue. Try adding the
site to trusted sites with trusted sites set to low security and see what
you get.

Try http://<ServerName>:5555/loader.aspx

Wednesday, November 4, 2009 4:43 AM

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Yes it is IE 8 and happens both client and server, then already did it as you suggestion, but still the same error. Please help. Thank you

Wednesday, November 4, 2009 6:01 AM
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CRM 4 or CRM 3?
Dave Berry

Wednesday, November 4, 2009 5:39 PM

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CRM 4.0

Thursday, November 5, 2009 2:24 AM
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I'm not liking this KB from Microsoft. It's basic message is reset or uninstall and reinstall.

http://support.microsoft.com/kb/967896

So there must be a more defining symtom to look at in the application logs. I must admit that on some laptops and desktops IE has some issues with certain sites.

Well, try the complete reset for now. I take it you have reduced the activeX security and pop up blocker and looked for BHOs.

Check out this blog and let us know if it helps.
http://blogs.msdn.com/ceibner/archive/2009/03/25/dynamics-crm-on-internet-explorer-8.aspx
- Marked as answer by DavidJennawayMVP, Moderator Thursday, December 3, 2009 4:28 PM
Thursday, November 5, 2009 1:13 PM

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Thanks for all of you to replied. I have tried it out and working fine only URL : http://<ServerName>:5555/loader.aspx and didn't work for http://<ServerName>:5555 and then, get the same error.
- Proposed as answer by Curt Spanburgh MVP ModeratorMVP, Moderator Friday, November 6, 2009 1:24 PM
- Marked as answer by DavidJennawayMVP, Moderator Thursday, December 3, 2009 4:28 PM
Friday, November 6, 2009 4:47 AM

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IE browser window closes when attempting to access Microsoft CRM

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