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mediaiton server-The WMI event provider timer callback has failed to retrieve the settings of a class RRS feed

  • Question

  •  

    Hi am getting the errors below in my mediation server event viewer quite frequently. Any ideas why?

     

    Event Type: Error

    Event Source: OCS WMI Event Provider

    Event Category: (1027)

    Event ID: 56013

    Date: 12/05/2008

    Time: 10:43:47

    User: N/A

    Computer: OCS-MEDIATION

    Description:

    The WMI event provider timer callback has failed to retrieve the settings of a class. Will retry again.

    Class name: MSFT_SIPTrustedMRASServer

    Retry in 300000 milliseconds

    Error Code: 8007200A

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Error

    Event Source: OCS WMI Event Provider

    Event Category: (1027)

    Event ID: 56013

    Date: 12/05/2008

    Time: 10:43:47

    User: N/A

    Computer: OCS-MEDIATION

    Description:

    The WMI event provider timer callback has failed to retrieve the settings of a class. Will retry again.

    Class name: MSFT_SIPLocalNormalizationRuleData

    Retry in 300000 milliseconds

    Error Code: 8007200A

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Error

    Event Source: OCS WMI Event Provider

    Event Category: (1027)

    Event ID: 56013

    Date: 12/05/2008

    Time: 10:43:47

    User: N/A

    Computer: OCS-MEDIATION

    Description:

    The WMI event provider timer callback has failed to retrieve the settings of a class. Will retry again.

    Class name: MSFT_SIPLocationProfileData

    Retry in 300000 milliseconds

    Error Code: 8007200A

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Error

    Event Source: OCS WMI Event Provider

    Event Category: (1027)

    Event ID: 56013

    Date: 12/05/2008

    Time: 10:43:47

    User: N/A

    Computer: OCS-MEDIATION

    Description:

    The WMI event provider timer callback has failed to retrieve the settings of a class. Will retry again.

    Class name: MSFT_SIPESTrustedServerSetting

    Retry in 300000 milliseconds

    Error Code: 8007200A

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event Type: Error

    Event Source: OCS WMI Event Provider

    Event Category: (1027)

    Event ID: 56013

    Date: 12/05/2008

    Time: 10:43:47

    User: N/A

    Computer: OCS-MEDIATION

    Description:

    The WMI event provider timer callback has failed to retrieve the settings of a class. Will retry again.

    Class name: MSFT_SIPMediationServerSetting

    Retry in 300000 milliseconds

    Error Code: 8007200A

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

     

    Monday, May 12, 2008 10:01 AM

All replies

  • I have seen this happen when the RTCComponentService account was locked out or had expired passwords or the password was changed

     

     

     

    Tuesday, May 13, 2008 7:17 PM
  • Hi

    I dont believe its the password or account lockout as i can restart the mediation server service without logon failures

    Tuesday, June 10, 2008 1:13 PM
  • Hi,

     

    does the service starts up correctly after rebooting the server, or does it hangs on starting?

     

    Thursday, June 12, 2008 10:17 PM
  • This is the Error : 8007200A - Attribute does not exist

     

    This means that something is not right in Active Directory

    You did Prepare the schema?

    You did install the Front-End Server?

     

    Can you explain your environment?

    Friday, June 13, 2008 9:50 AM
  • Hi,

    Yes schema is prepared. A full install of OCS has been deployed i.e. OCS standard, Mediation server, reverse proxy, edge servers.

    Looking in ADSI edit I think the referenced entried are missing for the trusted objects, but dont know why?

    Friday, June 13, 2008 2:32 PM
  • Did you configure any Location Profiles?

     

     

    Monday, June 16, 2008 8:57 PM
  • Yes there is just one configured. Everything seems to be working fine i.e I have a full deployment of OCS 2007 and Exchange 2007 UM and everything works as expected. I just keep getting the stated errors in the Mediation server event logs. Is it that these entries are missing in Active Directory?

     

    Wednesday, June 18, 2008 8:21 AM
  • Have you tried restarting the WWW service on the Front-End Server?

    Wednesday, June 18, 2008 6:10 PM
  • yes services have been restarted several times

    Monday, June 30, 2008 11:24 AM
  • Can you verify that your application pools are running correctly in IIS?

     

    Tuesday, July 1, 2008 10:52 AM
  • I'm working with Celtic on this one - yes, the application pools all seem to be running normally.

     

    Rory.

     

     

    Thursday, September 18, 2008 10:49 AM
  • Paddy,

     

    I got this sorted!  The RTCProxyService account didn't have "Password never expires" checked.  I checked it, reset the password, restarted WMI and the mediation service, and the message hasn't appeared since.

     

    Rory.

     

    Monday, September 22, 2008 12:59 PM
  • Take a look:

    http://support.microsoft.com/default.aspx/kb/953112


    Bruno Estrozi - MCSE/MCTS/MCITP - Unified Communications Specialist
    Thursday, June 25, 2009 9:13 PM