3 minutes delay for Voice Mesages indicator in IP phones (Tanjay) comparing with MOC client RRS feed

  • Question

  • Hi,

    We are having an issue where, when we leave a voice message in a MOC voice call, the email and MOC client arrive to the computer in a couple of seconds, but it takes 3 minutes to show in the Tanjay's indicator

    Then if we listen the voice message, it takes again 2 minutes or more to clear the ip phone's indicator, when in the computer it changes inmediatly

    is this a normal behaviour?

    is there a configuration that we can change in order to reduce this delay?

    thanks in advance


    Friday, October 16, 2009 6:43 PM