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Adding a computer to our circle

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We are trying to add our daughter's computer to our live one care subscription but are unable to do so because a computer shop put live one care on our computer and we do not know the password. The computer shop is no longer in business

Sunday, February 7, 2010 12:41 AM

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On the computer where One Care is isntalled, open One Care>Help>About Windows Live One Care and you will see the Live ID associated with your subscription. You can then contact support for help with recovering the password. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

Jim
Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials

Sunday, February 7, 2010 3:49 PM

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As an alternative, since OneCare is at end of life and cannot be renewed:

You can use the free Microsoft Security essentials for malware protection - http://www.microsoft.com/security_essentials/resources.aspx

See this post for End of Life information for Windows Live OneCare - http://social.microsoft.com/Forums/en-US/onecaregeneral/thread/81996436-edad-41ba-bdfc-02fc094e2ca9

-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~

Monday, February 8, 2010 12:55 PM

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