locked
CRM 4.0 Installation (ReadRegKey(CRM_Server_InstallDir) failed) RRS feed

  • Question

  • Hi All,

    I have installed CRM 4.0 in Windows Server 2003, first i got ASP.NET issue is IIS Manger i have resolved it but the installation stopped after two min.

    Then i have removed the Microsoft Dynamics CRM 4.0 Manually later i tried to install then i got this issues

    Microsoft Dynamics CRM Setup

    ---------------------------

    1. ReadRegKey(CRM_Server_InstallDir) failed.

    For additional details see logfile C:\Documents and Settings\Administrator\Application Data\Microsoft\MSCRM\Logs\crm40svrsetup.log.

    2. Setup cannot proceed because C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\MSCRM_{5EA2989B-9E12-41ED-BA0B-D358423E1518}\ServerSetup.dll cannot be found or is incorrect.

    For additional details see logfile C:\Documents and Settings\Administrator\Application Data\Microsoft\MSCRM\Logs\crm40setup.log.

     

    Here the Log file:

     

    07:24:26|   Info| === Setup bootstrap logging started 2/18/2011 7:24:26 AM ===

    07:24:26|   Info| Bootstrap version: 4.0.7333.3.

    07:24:26|   Info| User: administrator.

    07:24:26|   Info| Invoked with command line: Server\amd64\SetupServer.exe

    07:24:26|   Info| Running C:\Documents and Settings\Administrator\Desktop\Downloads\CRM 4.0\Server\amd64\SetupServer.exe

    07:24:27|   Info| Loading bootstrap library C:\Documents and Settings\Administrator\Desktop\Downloads\CRM 4.0\Server\amd64\ServerSetup.dll

    07:24:31|   Info| Microsoft Dynamics CRM is not currently installed.

    07:24:31|   Info| Closing bootstrap library C:\Documents and Settings\Administrator\Desktop\Downloads\CRM 4.0\Server\amd64\ServerSetup.dll

    07:24:33|   Info| Starting download from http://go.microsoft.com/fwlink/?LinkId=104228&clcid=1033

    07:24:35|   Info| Downloaded patch file:  C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\W2R13S7N\Server_amd64_ENU[1].msp

    07:24:36|   Info| Patchfile target Product code: {59E60D5C-1763-49E9-BDD7-4019BE02E522}

    07:24:36|   Info| Patchfile target version: 4.0.7333.3

    07:24:36|   Info| Patchfile target language: 1033

    07:24:36|   Info| Patchfile target upgrade code: {20EA1269-CD24-459C-B8D7-E227D70386D9}

    07:24:36|   Info| Patchfile passed validation checks.

    07:24:39|   Info| Copying installer files to local directory:  

    07:24:39|   Info| Package: C:\Documents and Settings\Administrator\Desktop\Downloads\CRM 4.0\Server\amd64\Server.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{0EFFBDA9-84A7-464F-9BC2-0CB4F3D10C97}" TARGETDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{0EFFBDA9-84A7-464F-9BC2-0CB4F3D10C97}" ALLOWRUN=1 PATCH="C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\W2R13S7N\Server_amd64_ENU[1].msp"

    07:24:41|   Info| Loading bootstrap library C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{0EFFBDA9-84A7-464F-9BC2-0CB4F3D10C97}\ServerSetup.dll

    07:24:41|  Error| LoadLibrary(C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{0EFFBDA9-84A7-464F-9BC2-0CB4F3D10C97}\ServerSetup.dll) failed.(error = 126) (bootstrapwrapper.h:CBootstrapLibrary::Load:77).

    07:24:41|  Error| Setup cannot proceed because C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{0EFFBDA9-84A7-464F-9BC2-0CB4F3D10C97}\ServerSetup.dll cannot be found or is incorrect. (bootstrapwrapper.h:CBootstrapLibrary::Load:113).

    07:24:43|  Error| Setup cannot proceed because C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{0EFFBDA9-84A7-464F-9BC2-0CB4F3D10C97}\ServerSetup.dll cannot be found or is incorrect., Error, OK

    07:24:43|   Info| InputResult: OK

    07:24:45|   Info| Copying installer files to local directory:  

    07:24:45|   Info| Package: C:\Documents and Settings\Administrator\Desktop\Downloads\CRM 4.0\Server\amd64\Server.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{D54B6FE8-B314-484A-ACDF-2447AFD41056}" TARGETDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{D54B6FE8-B314-484A-ACDF-2447AFD41056}" ALLOWRUN=1 PATCH="C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\W2R13S7N\Server_amd64_ENU[1].msp"

    07:24:46|   Info| Loading bootstrap library C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{D54B6FE8-B314-484A-ACDF-2447AFD41056}\ServerSetup.dll

    07:24:46|  Error| LoadLibrary(C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{D54B6FE8-B314-484A-ACDF-2447AFD41056}\ServerSetup.dll) failed.(error = 126) (bootstrapwrapper.h:CBootstrapLibrary::Load:77).

    07:24:47|  Error| Setup cannot proceed because C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{D54B6FE8-B314-484A-ACDF-2447AFD41056}\ServerSetup.dll cannot be found or is incorrect. (bootstrapwrapper.h:CBootstrapLibrary::Load:113).

    07:24:51|  Error| Setup cannot proceed because C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{D54B6FE8-B314-484A-ACDF-2447AFD41056}\ServerSetup.dll cannot be found or is incorrect., Error, OK

    07:24:51|   Info| InputResult: OK

    07:24:53|   Info| Copying installer files to local directory:  

    07:24:53|   Info| Package: C:\Documents and Settings\Administrator\Desktop\Downloads\CRM 4.0\Server\amd64\Server.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{23450F61-D40F-4FAF-B346-FBE8216A8101}" TARGETDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{23450F61-D40F-4FAF-B346-FBE8216A8101}" ALLOWRUN=1 PATCH="C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\W2R13S7N\Server_amd64_ENU[1].msp"

    07:24:54|   Info| Loading bootstrap library C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{23450F61-D40F-4FAF-B346-FBE8216A8101}\ServerSetup.dll

    07:24:54|  Error| LoadLibrary(C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{23450F61-D40F-4FAF-B346-FBE8216A8101}\ServerSetup.dll) failed.(error = 126) (bootstrapwrapper.h:CBootstrapLibrary::Load:77).

    07:24:54|  Error| Setup cannot proceed because C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{23450F61-D40F-4FAF-B346-FBE8216A8101}\ServerSetup.dll cannot be found or is incorrect. (bootstrapwrapper.h:CBootstrapLibrary::Load:113).

    07:24:55|  Error| Setup cannot proceed because C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\MSCRM_{23450F61-D40F-4FAF-B346-FBE8216A8101}\ServerSetup.dll cannot be found or is incorrect., Error, OK

    07:24:55|   Info| InputResult: OK

    07:24:58|   Info| Do you really want to cancel out of Setup?, Question, Yes|No

    07:24:58|   Info| InputResult: Yes

    07:24:58|   Info| === Setup bootstrap logging ended 2/18/2011 7:24:58 AM ===

    04:14:27|   Info| === Setup bootstrap logging started 2/21/2011 4:14:27 AM ===

    04:14:27|   Info| Bootstrap version: 4.0.7333.3.

    04:14:27|   Info| User: administrator.

    04:14:27|   Info| Invoked with command line: "C:\Documents and Settings\Administrator\Desktop\Downloads\CRM 4.0\Server\amd64\SetupServer.exe" 

    04:14:27|   Info| Running C:\Documents and Settings\Administrator\Desktop\Downloads\CRM 4.0\Server\amd64\SetupServer.exe

    04:14:27|   Info| Loading bootstrap library C:\Documents and Settings\Administrator\Desktop\Downloads\CRM 4.0\Server\amd64\ServerSetup.dll

    04:14:30|   Info| Microsoft Dynamics CRM is not currently installed.

    04:14:30|   Info| Closing bootstrap library C:\Documents and Settings\Administrator\Desktop\Downloads\CRM 4.0\Server\amd64\ServerSetup.dll

    04:14:32|   Info| Starting download from http://go.microsoft.com/fwlink/?LinkId=104228&clcid=1033

    04:14:34|   Info| Downloaded patch file:  C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\W2R13S7N\Server_amd64_ENU[1].msp

    04:14:34|   Info| Patchfile target Product code: {59E60D5C-1763-49E9-BDD7-4019BE02E522}

    04:14:34|   Info| Patchfile target version: 4.0.7333.3

    04:14:34|   Info| Patchfile target language: 1033

    04:14:34|   Info| Patchfile target upgrade code: {20EA1269-CD24-459C-B8D7-E227D70386D9}

    04:14:35|   Info| Patchfile passed validation checks.

    04:14:36|   Info| Copying installer files to local directory:  

    04:14:36|   Info| Package: C:\Documents and Settings\Administrator\Desktop\Downloads\CRM 4.0\Server\amd64\Server.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\MSCRM_{6F41C36C-C0DE-4CB4-9B13-D60A9730340F}" TARGETDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\MSCRM_{6F41C36C-C0DE-4CB4-9B13-D60A9730340F}" ALLOWRUN=1 PATCH="C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\W2R13S7N\Server_amd64_ENU[1].msp"

    04:14:38|   Info| Loading bootstrap library C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\MSCRM_{6F41C36C-C0DE-4CB4-9B13-D60A9730340F}\ServerSetup.dll

    04:14:38|  Error| LoadLibrary(C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\MSCRM_{6F41C36C-C0DE-4CB4-9B13-D60A9730340F}\ServerSetup.dll) failed.(error = 126) (bootstrapwrapper.h:CBootstrapLibrary::Load:77).

    04:14:38|  Error| Setup cannot proceed because C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\MSCRM_{6F41C36C-C0DE-4CB4-9B13-D60A9730340F}\ServerSetup.dll cannot be found or is incorrect. (bootstrapwrapper.h:CBootstrapLibrary::Load:113).

    04:25:26|  Error| Setup cannot proceed because C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\MSCRM_{6F41C36C-C0DE-4CB4-9B13-D60A9730340F}\ServerSetup.dll cannot be found or is incorrect., Error, OK

    04:25:26|   Info| InputResult: OK

    04:29:54|   Info| Copying installer files to local directory:  

    04:29:54|   Info| Package: C:\Documents and Settings\Administrator\Desktop\Downloads\CRM 4.0\Server\amd64\Server.msi, Options: ADDLOCAL="Installer" INSTALLDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\MSCRM_{E0219B8A-CFEF-4CAE-8F8C-DE531845D73C}" TARGETDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\MSCRM_{E0219B8A-CFEF-4CAE-8F8C-DE531845D73C}" ALLOWRUN=1 PATCH="C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\W2R13S7N\Server_amd64_ENU[1].msp"

    04:29:57|   Info| Loading bootstrap library C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\MSCRM_{E0219B8A-CFEF-4CAE-8F8C-DE531845D73C}\ServerSetup.dll

    04:29:57|  Error| LoadLibrary(C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\MSCRM_{E0219B8A-CFEF-4CAE-8F8C-DE531845D73C}\ServerSetup.dll) failed.(error = 126) (bootstrapwrapper.h:CBootstrapLibrary::Load:77).

    04:29:57|  Error| Setup cannot proceed because C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\2\MSCRM_{E0219B8A-CFEF-4CAE-8F8C-DE531845D73C}\ServerSetup.dll cannot be found or is incorrect. (bootstrapwrapper.h:CBootstrapLibrary::Load:113).


    Khaja Mohiddin
    Monday, February 21, 2011 11:41 AM

All replies