locked
Activation after repair RRS feed

  • Question

  • Hi.

    I recently sent away my computer to be repaired following an hardware issue. It worked fine for a few days but now it won't activate the Vista Business OEMAct using the Licence sticker on the tower.

    Here's my log:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-6Q2WX-2QTQ8-QXX44
    Windows Product Key Hash: YmBa1Z8l7cV+a+l1STbEBtbM99c=
    Windows Product ID: 89577-025-5000027-71054
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.016
    ID: {0F003BFF-2309-4C25-9FD8-D78C5BF8FD39}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business N
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0F003BFF-2309-4C25-9FD8-D78C5BF8FD39}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010100.0.0.016</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QXX44</PKey><PID>89577-025-5000027-71054</PID><PIDType>5</PIDType><SID>S-1-5-21-3554396723-378430245-442021884</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 360                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A00</Version><SMBIOSVersion major="2" minor="5"/><Date>20080812000000.000000+000</Date></BIOS><HWID>E2313507018400EA</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B9K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>3EAE8FB7A9B1586</Val><Hash>T4q3Om3BURfc30rXKwxwch919Ag=</Hash><Pid>89388-707-4233162-65883</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16386
    Name: Windows(TM) Vista, BusinessN edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: db442be4-81ed-4ab3-9d66-2417e8a5c81c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89577-00142-025-500002-00-6153-6000.0000-1012012
    Installation ID: 005100106941134570217843704464312562148634428403754092
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: QXX44
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAMAAQABAAAAAgABAAEAnJ+g0S468Cqw8ap2RpisvMaTznDy9Cw3Go6sViqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          B9K    
      FACP            DELL          B9K    
      HPET            DELL          B9K    
      BOOT            DELL          B9K    
      MCFG            DELL          B9K    
      SSDT            DELL        st_ex
      SLIC            DELL          B9K    

    Any help would be appreciated.

    Thanks

    Friday, May 11, 2012 9:09 AM

Answers

  • "Veletision" wrote in message news:a797f4bd-71a7-4c80-87f9-6b249db8313b...

    Ok I have that done. Here's my log:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-6Q2WX-2QTQ8-QXX44
    Windows Product Key Hash: YmBa1Z8l7cV+a+l1STbEBtbM99c=
    Windows Product ID: 89577-025-5000027-71054
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.016
    ID: {0F003BFF-2309-4C25-9FD8-D78C5BF8FD39}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business N

    When I put in the code after the 2 restarts it said "this code is in use by another computer"


    Veletison

    That's OK - you need to use telephone activation now
    One thing that does concern me a little is that the current installation is for Vista Business N - you say that your Key is for 'vanilla' Vista Business  - please check this.
     
    If your Key is for Business rather than Business N, then that would explain the difficulties you're having, and you will have to do a reinstall, or an upgrade install.
     

    <Moderator Note: I have Bolded and underlined the above information as I believe this is the core of the issue>

    Assuming the Key is for Business N, then use telephone activation and speak to an operator.
    telephone activation (operator calls)
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key

    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, May 11, 2012 6:54 PM
    • Edited by Darin Smith MS Friday, May 11, 2012 6:56 PM added Moderator Note
    Friday, May 11, 2012 11:22 AM
    Moderator
  • "Veletision" wrote in message news:f23e797a-8cd3-440a-becc-c4a6ed6b11aa...

    Thanks for all your help.

    The sticker on the computer says "Vista Business OEMAct" Maybe the repair shop I used installed a different version.

    I'll ring up the phone activation now.

    Thanks again.


    Veletison

    It does sound like sloppy workmanship, more than anything else :(
    You could try taking it back to them and demanding they do a proper job?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, May 11, 2012 2:40 PM
    Moderator

All replies

  • "Veletision" wrote in message news:dd7cf6a5-4b12-47b9-97e1-b92dc7fc8f14...

    Hi.

    I recently sent away my computer to be repaired following an hardware issue. It worked fine for a few days but now it won't activate the Vista Business OEMAct using the Licence sticker on the tower.

    Here's my log:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-6Q2WX-2QTQ8-QXX44
    Windows Product Key Hash: YmBa1Z8l7cV+a+l1STbEBtbM99c=
    Windows Product ID: 89577-025-5000027-71054
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.016
    ID: {0F003BFF-2309-4C25-9FD8-D78C5BF8FD39}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business N
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205


    Other data-->
    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 360                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A00</Version><SMBIOSVersion major="2" minor="5"/><Date>20080812000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.0.6000.16386
    Name: Windows(TM) Vista, BusinessN edition
    Description: Windows Operating System - Vista, RETAIL channel
    Partial Product Key: QXX44
    License Status: Unlicensed


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes


    Any help would be appreciated.

    Thanks

     
     
    It looks as if your Licensing Store is corrupted -
    Please try the below steps to recreate the Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker, on the machine’s case.
    Once complete, run another MGADiag report and post back with the results
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, May 11, 2012 9:34 AM
    Moderator
  • Thanks for the reply.

    When I click "Run as admin" on CMD.exe it says in an error box "Not enough quota to execute command"

    typing Step 2 just gave me a google search for %windir% so i was able to open up the file system and open System 32 that way and right click on CMD.exe. Is this ok?

    Thanks


    Veletison

    Friday, May 11, 2012 10:16 AM
  • Should be - you should have a window up with the title

    Admiistrator:Command Prompt

    If not, use the following method to get there

    Click on the Stat button.

    Click on All Programs, then Accessories

    right-click on Command Prompt

    select Run as Administrator


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, May 11, 2012 10:35 AM
    Moderator
  • When I type "net stop slsvc" in to command prompt it says

    "System Error 1816 has occurred" "Not enough quota is available to proceed with this command"

    Do you know if I can get a replacement Key and activate it? I only get the automated service when I call up.

    Thanks again for your help


    Veletison

    Friday, May 11, 2012 10:47 AM
  • "Veletision" wrote in message news:55102fa3-550d-46eb-a216-73cf0df19725...

    When I type "net stop slsvc" in to command prompt it says

    "System Error 1816 has occurred" "Not enough quota is available to proceed with this command"

    Do you know if I can get a replacement Key and activate it? I only get the automated service when I call up.

    Thanks again for your help


    Veletison

     
    A new Key won't help if the system isn't functioning properly in the first place.
    'Not enough Quota' is an unusual error - and usually a simple reboot fixes it.
    If not, then I would suggest running the usual file system repairs.
     
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.
    Post an MGADiag report with details of any error messages encountered.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, May 11, 2012 10:58 AM
    Moderator
  • I got around the quota error by closing the internet browser.

    I'll post back again in a few minutes and let you know how I get on with command prompt


    Veletison

    Friday, May 11, 2012 11:01 AM
  • Ok I have that done. Here's my log:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-6Q2WX-2QTQ8-QXX44
    Windows Product Key Hash: YmBa1Z8l7cV+a+l1STbEBtbM99c=
    Windows Product ID: 89577-025-5000027-71054
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.016
    ID: {0F003BFF-2309-4C25-9FD8-D78C5BF8FD39}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business N
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0F003BFF-2309-4C25-9FD8-D78C5BF8FD39}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010100.0.0.016</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-QXX44</PKey><PID>89577-025-5000027-71054</PID><PIDType>5</PIDType><SID>S-1-5-21-3554396723-378430245-442021884</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 360                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A00</Version><SMBIOSVersion major="2" minor="5"/><Date>20080812000000.000000+000</Date></BIOS><HWID>E2313507018400EA</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B9K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>3EAE8FB7A9B1586</Val><Hash>T4q3Om3BURfc30rXKwxwch919Ag=</Hash><Pid>89388-707-4233162-65883</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16386
    Name: Windows(TM) Vista, BusinessN edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: db442be4-81ed-4ab3-9d66-2417e8a5c81c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89577-00142-025-500002-00-6153-6000.0000-1322012
    Installation ID: 005100106941134570217843704464312562148634428403754092
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: QXX44
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAMAAQABAAAAAgABAAEAnJ+g0S468Cqw8ap2RpisvMaTznDy9Cw3Go6sViqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          B9K    
      FACP            DELL          B9K    
      HPET            DELL          B9K    
      BOOT            DELL          B9K    
      MCFG            DELL          B9K    
      SSDT            DELL        st_ex
      SLIC            DELL          B9K    

    When I put in the code after the 2 restarts it said "this code is in use by another computer"


    Veletison

    Friday, May 11, 2012 11:07 AM
  • "Veletision" wrote in message news:a797f4bd-71a7-4c80-87f9-6b249db8313b...

    Ok I have that done. Here's my log:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-6Q2WX-2QTQ8-QXX44
    Windows Product Key Hash: YmBa1Z8l7cV+a+l1STbEBtbM99c=
    Windows Product ID: 89577-025-5000027-71054
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.016
    ID: {0F003BFF-2309-4C25-9FD8-D78C5BF8FD39}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business N

    When I put in the code after the 2 restarts it said "this code is in use by another computer"


    Veletison

    That's OK - you need to use telephone activation now
    One thing that does concern me a little is that the current installation is for Vista Business N - you say that your Key is for 'vanilla' Vista Business  - please check this.
     
    If your Key is for Business rather than Business N, then that would explain the difficulties you're having, and you will have to do a reinstall, or an upgrade install.
     

    <Moderator Note: I have Bolded and underlined the above information as I believe this is the core of the issue>

    Assuming the Key is for Business N, then use telephone activation and speak to an operator.
    telephone activation (operator calls)
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key

    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, May 11, 2012 6:54 PM
    • Edited by Darin Smith MS Friday, May 11, 2012 6:56 PM added Moderator Note
    Friday, May 11, 2012 11:22 AM
    Moderator
  • Thanks for all your help.

    The sticker on the computer says "Vista Business OEMAct" Maybe the repair shop I used installed a different version.

    I'll ring up the phone activation now.

    Thanks again.


    Veletison

    Friday, May 11, 2012 11:30 AM
  • "Veletision" wrote in message news:f23e797a-8cd3-440a-becc-c4a6ed6b11aa...

    Thanks for all your help.

    The sticker on the computer says "Vista Business OEMAct" Maybe the repair shop I used installed a different version.

    I'll ring up the phone activation now.

    Thanks again.


    Veletison

    It does sound like sloppy workmanship, more than anything else :(
    You could try taking it back to them and demanding they do a proper job?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, May 11, 2012 2:40 PM
    Moderator