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UPS with serial to USB converter not working RRS feed

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    I have a cyberpower UPS.  It has a serial cable connection, and i have a serial to usb coverter on it.  I plugged it into Mediasmart server and it does not find it.  I have no Com ports listed in the device manager.  If i add a com port, how do i direct it to use the USB??
    Sunday, January 13, 2008 10:09 PM

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    A serial to USB converter generally requires a driver; have you installed that?
    Monday, January 14, 2008 4:35 AM
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    No, i dont have a driver disk.  Is there a generic driver for this?
    Monday, January 14, 2008 9:52 PM
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    They normally come on a CD with the device, but you could check the manufacturer's web site.
    Tuesday, January 15, 2008 4:31 AM
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