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Genuine Windows Validation RRS feed

  • Question

  • I upgraded my machine from XP to Windows 7 and everything seems fine.  This morning I got an error from Microsoft Sec Ess saying that it would shut down because of a validation problem.  When I went to microsoft/genuine and clicked on validate now it did the download, but then told me that it was already installed.  I tried to uninstall the KB971033 file but it was not listed.  I went to my c drive and looked for KB971033 but did not find it.  I need to know where to look for this file so I can delete or uninstall it and download the correct file from windows/genuine. 

    thanks for any help you can give me.

    Saturday, June 25, 2011 3:35 PM

Answers

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    Saturday, June 25, 2011 5:05 PM
    Answerer

All replies

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    Saturday, June 25, 2011 5:05 PM
    Answerer
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Wednesday, June 29, 2011 6:09 PM