Adding 1Care to a 2nd Laptop w/Vista RRS feed

  • Question

  • I am attempting to add One Care to my second laptop i just bought.  It has Vista.  (The first one has XP).  I load the disc in, run it, and I get error ID:  0003-80004005 "Unsupported operating system" tellling me that i must be running windows vista or windows xp (which I am).  In fact, I have already been to microsoft.com and this new laptop has already downloaded 45 vista updates and installed them, and restarted.




    any answers -- if you could send to sevenlights (at) comcast.net


    i'd appreciate that.

    Thursday, February 28, 2008 12:52 AM



    Please try installing directly from the OneCare website at http://onecare.live.com


    The CD that you have may be from an older version of OneCare that did not support 64 bit versions of Vista (which I am not sure if you have or not per your message).

    Thursday, February 28, 2008 12:58 AM