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windows can't activate RRS feed

  • Question

  • new processer ,new video ,new hardrive,had to reinstall windows xp,can't active same copy came with computer

    Sunday, March 25, 2007 9:23 PM

Answers

  • Hi Mike,

     

      Have you tried the 'Activate by Phone' method?

     

    How to activate Windows XP by phone
    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or, click the Windows Activation icon in the notification area (aka system Tray).

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

     

    Thank you,

    Darin Smith

    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    --------------------------------------------------------

     

    Monday, March 26, 2007 11:31 PM

All replies

  • Mike Carson,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Monday, March 26, 2007 2:42 AM
  • Hi Mike,

     

      Have you tried the 'Activate by Phone' method?

     

    How to activate Windows XP by phone
    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or, click the Windows Activation icon in the notification area (aka system Tray).

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

     

    Thank you,

    Darin Smith

    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
    --------------------------------------------------------

     

    Monday, March 26, 2007 11:31 PM