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Automatic Updates refuse to install updates and firewall problems. RRS feed

  • Question

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    I don't know what to do. Every time I get on the computer, the icon for Automatic Updates is in my tray and when I try to get the updates to install, it starts to initialize and that's as fas as it goes, leaving me with a message saying "The following updates did not install: *Insert mile-long list of updates here.*" I went to the Microsoft Update website and tried to see if it would let me update my computer from the webisite but all it did was download, initialize and then say that it couldn't install the updates. I checked over and over again that my Automatic Updates were on, set them to install at a time that I knew I would be online, rebooted a million and one times but was still forced to install updates manually from the Download Center. As for my firewall problem, I go into Windows Security on my Control Panel and try to activate the firewall but it says something about an error and not being able to turn on. I also am using McAfee Security and the firewall for that refuses to work as well. I've tried all I can think of and I'm super frustrated. Any help would be VERY much appreciated.

     

    By the way, my Windows is Valid, I've checked that already.

    Thursday, June 26, 2008 4:32 AM

Answers

  • SageyWolfe,

     

    Please try to visit the WGA Validation site here at :

     

    http://www.microsoft.com/genuine/diag/

     

    Check to see if any errors are fixed or not and re-run the automatic updates.

     

    Should the problem which you are experiencing reside with Windows Updates it would fall outside the scope of the Genuine Advantage forum. In an attempt to assist I would like to provide some information which may help. Should you experience problems while updating Windows please follow the Help and Support links on the Windows Updates page. Here you will find assistance in solving the Windows Updates difficulties.  Frequently Asked Questions (FAQs) are located here http://www.microsoft.com/protect/computer/updates/faq.mspx which may address questions you have.  Also you may visit the Windows Update Solution Center located here:  http://support.microsoft.com/ph/6527   .

     

    Another alternative site is the Microsoft Product Communities located @:  http://www.microsoft.com/communities/products/default_mspx

     

    Next please locate a Community for a Microsoft Product or Technology which you require assistance. Example, Windows XP is located in the lower right hand corner of the screen. Should you need XP assistance please double click on the above link and you will find a wealth of information.

     

    You may also visit the Windows Expert zone newsgroup forum and post Windows Update questions for further assistance. The Expert zone forum can be visited here:   http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsupdate&lang=en&cr=US

     

     

    Lori MS
    Thursday, June 26, 2008 5:10 PM