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Deleting email attachments RRS feed

  • Question

  • MS CRM ONLINE 2013

    I am only asking this because I have not found a relevant answer to this question after searching. I also googled the answer, but there has to be a better and easier way and without the use of a plugin.

    We would like to delete attachments from old emails, but still keep the emails. I am sure as a security issue, MS does not want you going in and modifying emails. I can understand that, but attachements can take up a lot of space. I want to keep a three year old email conversation, but I don't want the attachment anymore. It gives the option to 'remove' the attachment, but it dosen't do anything.

    I don't want to install plugin for functionality that should already be included.

    Thoughts?

    Monday, July 21, 2014 8:28 PM

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