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Non genuine win7? RRS feed

  • Question

  • Ok Noel,Carey and everyone else, this is the last one I have from the laptop repair. I already have a black screen and a window telling me it is not genuine. Will you verify this for me? What can I do for this one? It is the second one that was purchased for two girls in high school. The older one is using this one for some college classes.

    What do we do if he does not accept a return and refund our money? Can we keep the computers? Do you think they are stolen? Do you think the FBI will confiscate the laptops? I have never had this happen before and it is a little scary. Will we get arrested for possessing stolen goods?

    Here is the mgdiag report:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->


    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2

    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=

    Windows Product ID: 00426-OEM-8992662-00006

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {977C2FCE-F4E2-4019-B9E4-CB5CFFB0297C}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000000

    Build lab: 7601.win7sp1_gdr.130828-1532

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A


    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002


    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->


    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{977C2FCE-F4E2-4019-B9E4-CB5CFFB0297C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3945732086-3623925873-1315628458</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>23734WU</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>1RETDNWW (3.19 )</Version><SMBIOSVersion major="2" minor="33"/><Date>20051013000000.000000+000</Date></BIOS><HWID>0C4E3C07018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  


    Spsys.log Content: 0x80070002


    Licensing Data-->

    Software licensing service version: 6.1.7601.17514


    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00178-926-600006-02-1033-7601.0000-0692014

    Installation ID: 003875337141153391904936172281746551342615535746504206

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: HYRR2

    License Status: Notification

    Notification Reason: 0xC004F057.

    Remaining Windows rearm count: 3

    Trusted time: 4/7/2014 3:04:14 PM


    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: N/A

    HealthStatus: 0x0000000000000000

    Event Time Stamp: N/A

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:



    HWID Data-->

    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAnJ8Owbm+UFNwGIIbSjuKdZ5uGllyLg==


    OEM Activation 1.0 Data-->

    N/A


    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information:

     ACPI Table Name    OEMID Value    OEMTableID Value

     FACP            IBM           TP-1R   

     BOOT            IBM           TP-1R   

     SSDT            IBM           TP-1R   

     ECDT            IBM           TP-1R   

     TCPA            IBM           TP-1R   




    Thanks. CPAULB
    Monday, April 7, 2014 11:27 PM

Answers

  • According to the BIOS date (2005), this IBM likely shipped with Windows XP installed.  The copy of Windows 7 Ultimate installed is counterfeit.  Windows 7 wasn't even released until 2009.  It is not unusual to see used PCs advertised with Windows 7 Ultimate installed since it increases the value of the PC.  Unfortunately, most have a counterfeit copy installed they obtained from the 'net.  So, you'll need to purchase a genuine edition of Windows 7 and perform a "clean install".

    P.S.  It appears the same counterfeit Windows 7 Ultimate license was used on both this PC and the Dell PC you inquired about previously [Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2]


    Carey Frisch


    Tuesday, April 8, 2014 2:19 AM
    Moderator

All replies

  • According to the BIOS date (2005), this IBM likely shipped with Windows XP installed.  The copy of Windows 7 Ultimate installed is counterfeit.  Windows 7 wasn't even released until 2009.  It is not unusual to see used PCs advertised with Windows 7 Ultimate installed since it increases the value of the PC.  Unfortunately, most have a counterfeit copy installed they obtained from the 'net.  So, you'll need to purchase a genuine edition of Windows 7 and perform a "clean install".

    P.S.  It appears the same counterfeit Windows 7 Ultimate license was used on both this PC and the Dell PC you inquired about previously [Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2]


    Carey Frisch


    Tuesday, April 8, 2014 2:19 AM
    Moderator
  • Thanks Carey. I discovered the same key is in all 4 laptops. So, do you think the laptops are stolen or do you think he'll refund the money if we mention the FBI? By the way, what is the best way to do that? I've never had to contact them before. Anyway, thank you Carey, Noel and whoever else was involved.  All we have to do now is break two girls' hearts and try to replace four laptops with no money to do that. I wish there was a place here, in San Jose , that had a deal like in Portland where you could help build your computer or others' in exchange for a free one. Can't remember the name, except it had the name geek in it. This is just a terrible lesson for these girls to learn. I will make sure all the places that had a positive review for this guy and his company hear about this. if you think of some other way for me to warn others let me know. Thanks. CPAULB
    Tuesday, April 8, 2014 5:37 AM
  • Selling counterfeit software is considered fraud.  You can contact your local law enforcement agency and file a complaint.

    Carey Frisch

    Tuesday, April 8, 2014 7:02 AM
    Moderator