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CRM2013 Social pane out of sync - bug RRS feed

  • Question

  • Sometimes users have noticed on navigating between records that the social pane goes out of sync and they need to refresh the social pane or re-navigate to correct this issue - obviously this is potentially a BIG problem as they are reading the wrong info and potentially creating activities in the wrong context.

    I can only think it is a consequence of separate async loading of this pane???

    Friday, January 24, 2014 12:58 PM

All replies

  • I did some research using Chrome Developer Tools Network tab and found that there were four posts to

    AppGridWebService.ashx?operation=RefreshData

    on loading the page when navigating back using a regarding link. So I suspected some scripts were being loaded more than once. I saved as a new form and to my surprise the out-of-sync activities no longer appeared and only one post to refresh was seen. Can anyone explain this please?


    Wednesday, February 5, 2014 4:00 PM