windows 7 recently said it was not genuine after long time use.

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  Not completely related to your problem, but you have a Blocked VLK Version of Microsoft Office Enterprise 2007.  You need to uninstall that and purchase a legal copy or get a free alternative such as Open Office.

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  Please do not read this sentence. Please ignore the previous sentence.

  Thursday, January 2, 2014 8:38 PM
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  Kamin is correct about the Office install.

  In respect of the Windows install...

   Licensing Data-->
  C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid. 

  Please first try recreating Licensing Store.

  Recreate the Licensing Store

  Go to Start > All Programs > Accessories

  Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt

  Run the following commands in the Command Prompt window, using the Enter key at the end of each

  net stop sppsvc

  (wait until the service has stopped before entering the following lines)

  CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

  REN tokens.dat tokens.bar

  net start sppsvc

  slui.exe

  After a couple of seconds the Windows Activation dialog will appear.

  You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.

  If you are asked for your Key, use the one on the COA sticker on the machine's case

  Reboot and Post back with a new MGADiag report.

  (Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)

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  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Thursday, January 2, 2014 9:07 PM

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  after the rename tokens.dat tokens.bar, it says system cannot find the file specified.

  Thanks, had no idea my version of office wasn't legit.  

  Thursday, January 2, 2014 11:02 PM
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  you mean when entering the command, you get that response?

  Please open an Elevated Command Prompt, and run the following commands - post the results.

  DIR C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

  ICACLS C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

  ATTRIB C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens.dat

    Here are some instructions to make life easier :)

  1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

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  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  
  

  • Edited by Noel D PatonModerator Friday, January 3, 2014 5:20 PM typo

  Friday, January 3, 2014 10:03 AM

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  Yes, that is correct.  When I entered the command, it gave that response.  Results are below.

  Microsoft Windows [Version 6.1.7601]
  Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
  
  C:\Windows\system32>dir c:\Windows\Serviceprofiles\networkservice\appdata\roamin
  g\microsoft\softwareprotectionplatform
   Volume in drive C is Disk 1
   Volume Serial Number is D413-7215
  
   Directory of c:\Windows\Serviceprofiles\networkservice\appdata\roaming\microsof
  t\softwareprotectionplatform
  
  01/02/2014  14:53 PM    <DIR>          .
  01/02/2014  14:53 PM    <DIR>          ..
  07/13/2009  20:46 PM    <DIR>          Cache
  12/11/2013  06:47 AM         7,424,085 tokens.bar
                 1 File(s)      7,424,085 bytes
                 3 Dir(s)  504,474,722,304 bytes free
  
  C:\Windows\system32>icacls c:\Windows\Serviceprofiles\networkservice\appdata\roa
  ming\microsoft\softwareprotectionplatform
  c:\Windows\Serviceprofiles\networkservice\appdata\roaming\microsoft\softwareprot
  ectionplatform NT AUTHORITY\SYSTEM:(I)(OI)(CI)(F)
  
                 BUILTIN\Administrators:(I)(OI)(CI)(F)
  
                 NT AUTHORITY\NETWORK SERVICE:(I)(OI)(CI)(F)
  
  Successfully processed 1 files; Failed processing 0 files
  
  C:\Windows\system32>attrib c:\Windows\Serviceprofiles\networkservice\appdata\roa
  ming\microsoft\softwareprotectionplatform\tokens.dat
  File not found - C:\Windows\Serviceprofiles\networkservice\appdata\roaming\micro
  soft\softwareprotectionplatform\tokens.dat
  
  
  

  Friday, January 3, 2014 5:05 PM
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  Well done for spotting the typo! :)

  The system is not properly regenerating the license tokens - which is why the tokens.dat file is missing.

  We need to try and workout what part is broken :(

  re-checking the original report, we see this error as well....

  N/A, hr = 0x8007000d

  Please download this Fixit tool

  http://go.microsoft.com/?linkid=9741048

  Save it to your desktop, and then run it.

  Once complete, reboot TWICE, and post another MGADiag report.

  
  

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  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonModerator Saturday, January 4, 2014 6:21 PM
  • Marked as answer by Noel D PatonModerator Sunday, January 19, 2014 10:50 AM

  Friday, January 3, 2014 5:24 PM

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  2 Reboots, and heres the MGADiag Report.

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 50
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-R2VCJ-H2H3G-BY9PF
  Windows Product Key Hash: 3k9+Uzmsdra4aXroPYfkJjkhPco=
  Windows Product ID: 00371-841-2329964-85375
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {E4D6D38A-F180-4116-897B-E459F97CA60D}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.130828-1532
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 103 Blocked VLK
  Microsoft Office Enterprise 2007 - 103 Blocked VLK
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{E4D6D38A-F180-4116-897B-E459F97CA60D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BY9PF</PKey><PID>00371-841-2329964-85375</PID><PIDType>5</PIDType><SID>S-1-5-21-3797874924-83976399-465462691</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0507   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090702000000.000000+000</Date></BIOS><HWID>5E9D0000010000FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65931</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, RETAIL channel
  Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00170-841-232996-00-1033-7601.0000-0032014
  Installation ID: 016504691384013935252813614935823504997962661684166523
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: BY9PF
  License Status: Notification
  Notification Reason: 0xC004F009 (grace time expired).
  Remaining Windows rearm count: 4
  Trusted time: 1/3/2014 10:06:53
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C533
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 1:2:2014 11:12
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: PAAAAAEABgABAAEAAgACAAAAAgABAAEAonZcsJJqaGVGvIQ0Bp5cGowmkgBIgTNaXB+QtOBFjpZOIOqC
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID Consistent: N/A
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 070209 APIC2041
    FACP 070209 FACP2041
    HPET 070209 OEMHPET 
    MCFG 070209 OEMMCFG 
    OEMB 070209 OEMB2041
    OSFR 070209 OEMOSFR 
    SSDT DpgPmm CpuPm
  
  

  
  

  Friday, January 3, 2014 6:07 PM
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  That's a definite improvement!

  Now with any luck simply re-inputting the Win7 Pro Key should work...

  CLick on the Start button

  In the Search box, type

  SLUI 3

  and hit the Enter Key

  The Product Key Change wizard should open - enter your Key and follow the instructions.

  You may need to activate by phone.

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  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonModerator Saturday, January 4, 2014 6:22 PM

  Friday, January 3, 2014 11:31 PM

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  Works now!  Thanks a lot!

  Saturday, January 4, 2014 3:37 PM
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  PLease post a new MGADiag report so that we can check the outcome.

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  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Saturday, January 4, 2014 6:21 PM

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