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error 1920 ms office 2010

    Question

  • I bought a laptop whose os was windows 10. In it already Microsoft office 2010 was installed. I did not mind it initially. But later when I wanted to use Word I was shown a  called "Configuration Progress". However the process stops at approximately 30% and gives a message "Error 1920. Service'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services. What should I do?

    Tuesday, January 15, 2019 7:31 PM

All replies

  • I just had a similar problem. My copy of Office 2010 has stopped working. Utterly and completely. Telling me it is not recognized as genuine copy. Trouble is, it was! Bought for my student daughter, I paid about 120 pounds for it-and from Microsoft. Remember using my C/C. Also remember checking carefully that it was from the official site. Not impressed at all.
    Tuesday, January 15, 2019 8:00 PM
  • Hello Richard

    Sorry to hear that you too suffer from the same problem.

    when did you have this problem? 

    Wednesday, January 16, 2019 5:35 AM