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Stop inactive Contacts being synchronised to outlook 2007 client RRS feed

  • Question

  • How to stop inactive contacts being synchronised to outlook 2007 client (x86) against CRM 2011 rollup 10 re-release? I tried to set the outlook filter -> My Outlook Contacts, with the filter on Status Equals to Active only, nothing else. After contacts being sync to Contacts, I still can see CRM inactive contacts appearing in Outlook contacts. Is it a known bug? Anyway, is there ways to get around it?


    Wednesday, December 11, 2013 2:58 AM

All replies

  • This is not an issue that I've heard of.  I suspect either a sync filter is not set correctly or Contacts are deactivated after they sync to Outlook.

    Regards, Donna

    Saturday, December 14, 2013 5:41 PM