Vista Business Activation Problem RRS feed

  • Question

  • Hi, so here's the problem. My computing teacher signed us up to the MSDNAA (Don't know if you're familiar with it) But I downloaded Vista on my laptop and installed it on one of the partitions and used it for a while.

    After some time I found I used my original XP partition more and wanted to try out linux which my friend was using, so I formatted the partition removing vista. I have now decided to install it on my desktop computer, only when I come to activate the product key, it says it's in use.

    This isn't technically true, I have used the key before but it is only installed on one computer, is there anyway to resolve this issue?

    Tuesday, January 29, 2008 9:41 PM


  • Hi DragoonZx,


      Yes, you can only Activate by the Internet the first time you Activate Vista. Any time after that if you Activate by the Internet, you will receive that error (I wish they would change that error message to be more helpfull). For any Activations, after the first, you need to Activate by Phone. Please follow the below steps:



    a) If you have access to the Start button: Click the Start button, and type in "slui.exe 4" in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

    b) If you do not have access to the Start button: Reboot and login to Vista, a dialog window will come up. In that window, click the option "Access computer with reduced functionality". Once you do that, Internet Explorer or Firefox browser will open. In the address bar type "c:\windows\system32\cmd.exe" press enter, a new window will come up, type: slui 4 and hit enter and follow steps to Activate over the Phone.

    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to tansfer you to a Live Rep.

    Thank you,
    Darin Smith
    WGA Forum Manager



    Tuesday, January 29, 2008 9:48 PM