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Can't remove existing virus protection RRS feed

  • Question

  • I am having touble removing existing virus protection(AVG and McAfee) to continue the instalation of OneCare. I have tried to remove from control panel.

    Sunday, March 2, 2008 3:44 AM

Answers

  • McAfee have a removal tool available:
    http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105

    As for AVG, try reinstalling it and then uninstalling it?

    If you have both installed on the same machine, bear in mind it's a very bad idea to have two antivirus programs installed simultaneously - that could be the cause of the removal problems.
    Sunday, March 2, 2008 7:14 PM