Since Installing on Win 7 64 BIT Can't connect to camera RRS feed

  • Question

  • When I attempted to install ICE on my Windows 7 Pro 64 bit system I was informed I needed to install C++ Distribuation Pack which I did by the provided link. I then installed ICE without issue. I have no issue opening the program but since installig I can no longer connect as usual to my Maxxum 5D via the USB cable. I can see in the "Safely Remove and Eject Media" icon that the camera is seen but it will not show up under "My Computer" even after multiple restarts. I did a Windows update and there was an update for C++ which I installed but no change. I also searched and downloaded/installed the driver package for the camera without any luck.

    Any help would be greatly appreciated. The camera is seen without issue on my other systems.



    Tuesday, April 2, 2013 6:29 PM

All replies

  • What I have since learned is that when I turn the camera off while connected via USB and I have "My Computer" window open, the camera briefly displays the "G" drive which is under the "Removable Media" header under Computer. I tried opening a command prompt and turned the camera back on, tried to change directories to the G: drive but instead got a "G not found" or similar message. This is frustrating indeed.


    Tuesday, April 2, 2013 7:10 PM