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Windows deactivated after anytime upgrade? RRS feed

  • Question

  • Hi,

    I reinstalled my windows 7 today due to an upgrade from 32 to 64 bit. Averything seemed to work and my Hoem Premiumx64 activated. I used my anytime upgrade key to upgrade to ultimate. The key was accepted and windows was upgraded, But now it says windows is Deacivated and I can't seem to activate it with my Home Premium Key.

    Note: The Home premium key was the key medion gave me using the Windows 7 upgrade plan (Vista to 7)

    Edit: I forgot to include the Diag report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {78EEEF7A-2F74-423B-9771-F0CF7E1B95FF}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{78EEEF7A-2F74-423B-9771-F0CF7E1B95FF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3481914912-1121855880-171025693</SID><SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>MS-7366</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>A7366MLN.20Z</Version><SMBIOSVersion major="2" minor="5"/><Date>20090723000000.000000+000</Date></BIOS><HWID>4ABA3607018400F8</HWID><UserLCID>0413</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-1043-7600.0000-2902010
    Installation ID: 010484364593586940066351200185952343647296371052888865
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Initial grace period
    Time remaining: 43200 minute(s) (30 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 17-10-2010 7:05:50

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEA6GHGece2tHOCVfSP9vKOTFilLbpMWA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   072309  APIC1546
      FACP   072309  FACP1546
      HPET   072309  OEMHPET0
      MCFG   072309  OEMMCFG
      WDRT   072309  NV-WDRT
      SLIC   MEDION  MEDIONAG
      OEMB   072309  OEMB1546
      NVHD   072309  NVHDCP
      SSDT   DpgPmm  CpuPm

     

     

    Thanks in advance

    ShadowAS1

    • Edited by ShadowAS1 Sunday, October 17, 2010 2:07 PM Including WGAReport
    Sunday, October 17, 2010 1:58 PM

Answers

  • Check the key again, the key ending in P4K27 is an SLP key, for dell the key on he sticker should be completely different. Check your paperwork and packaging.
    Monday, October 18, 2010 5:39 PM

All replies

  • THe key (Windows Product Key: *****-*****-X92GV-V7DCV-P4K27) is an OEM slp key that cannot be used for online activation. Please double check your anytime upgrade COA and key, or the invoice/email from MS store for the proper key and enter that key and attempt to activate.

    Sunday, October 17, 2010 2:25 PM
  • Hi carl_OH, the product key is the key Medion gave me with the 7 upgrade program, After buying an nytime upgrade key everything worked fine.

    I did this on my 32 bit more then 10 months ago and it worked fine. Now when I reinstall/upgraded to 64 bit it doesnt work. So does it mean I lost my licence or is it just useable on  Home Premium?

    Monday, October 18, 2010 5:08 PM
  • Check the key again, the key ending in P4K27 is an SLP key, for dell the key on he sticker should be completely different. Check your paperwork and packaging.
    Monday, October 18, 2010 5:39 PM