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File Mismatch sppuinotify.dll.mui RRS feed

  • Question

  • Hi,

     in the last few days I have this validation problem so I have execute the following steps in this order:

    - thorough scandisk of the Windows unit

    - sfc /scannow from dos prompt

    - I executed Windows6.1-KB947821-v32-x64.exe (CheckSUR)

    - at last I executed MGADiag tool and here below you can find the report

    obviously I have not solved my problem


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-P672J-2FQMG-DJCPR
    Windows Product Key Hash: gVH1v9PLQo2IPvrS17Kt0S92OBE=
    Windows Product ID: 00371-OEM-9044272-54687
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {2C2AC16D-B00C-4CED-80C5-7B1B1BC40F5C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:  
    Validation Diagnostic:  
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\it-IT\sppuinotify.dll.mui[Hr = 0x80092003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2C2AC16D-B00C-4CED-80C5-7B1B1BC40F5C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DJCPR</PKey><PID>00371-OEM-9044272-54687</PID><PIDType>3</PIDType><SID>S-1-5-21-2854066598-3706464778-1180337925</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0204   </Version><SMBIOSVersion major="2" minor="5"/><Date>20091221000000.000000+000</Date></BIOS><HWID>CB9C0000018400F8</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>   

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versione servizio di gestione licenze software: 6.1.7601.17514

    Nome: Windows(R) 7, Professional edition
    Descrizione: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    ID di attivazionee120e868-3df2-464a-95a0-b52fa5ada4bf
    ID applicazione: 55c92734-d682-4d71-983e-d6ec3f16059f
    PID esteso: 00371-00180-442-754687-02-1040-7601.0000-0762014
    ID di installazione: 021983300394283172650910489873780061825784961286186910
    URL certificato processore: http://go.microsoft.com/fwlink/?LinkID=88338
    URL certificato computer: http://go.microsoft.com/fwlink/?LinkID=88339
    URL licenza d'uso: http://go.microsoft.com/fwlink/?LinkID=88341
    URL certificato codice "Product Key": http://go.microsoft.com/fwlink/?LinkID=88340
    Codice "Product Key" parziale: DJCPR
    Stato licenza: concesso in licenza
    Numero di ripristini Windows rimanenti: 4
    Ora attendibile: 18/03/2014 14.50.07

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000400
    Event Time Stamp: 3:17:2014 17:22
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui


    HWID Data-->
    HWID Hash Current: MAAAAAAABAABAAEAAAACAAAAAQABAAEA6GH8clr/Hh2qdkjkqK5Ok2I9vDOyWkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:  
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I_        OEMAPIC  
      FACP            A_M_I_        OEMFACP  
      HPET            A_M_I_        OEMHPET  
      MCFG            A_M_I_        OEMMCFG  
      OEMB            A_M_I_        AMI_OEM  
      GSCI            A_M_I_        GMCHSCI  
      SSDT            DpgPmm        CpuPm


                     
    Tuesday, March 18, 2014 3:22 PM

Answers

  • I've uploaded a file - z3dab.zip - to my OneDrive at Noel's OneDrive

    Please download and save it.

    Right-click on the saved file and select Extract all...

    Change the target to C:\ and click on Extract

    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'

    Pick that

    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt

    At the prompt type

    DIR C:\z3dab

    hit the enter key - if you get a 'Not Found' error try

    DIR D:\z3dab

    or

    DIR E:\z3dab

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\z3dab  <drive>:\windows\winsxs /y /i /s /v /h

    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time) and when the prompt returns, type

    EXIT

    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt

    then reboot and upload the new CBS.log file to your reply


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    • Marked as answer by Zio3D Tuesday, March 25, 2014 7:45 AM
    Saturday, March 22, 2014 3:02 PM
    Moderator

All replies

  • Please run a full CHKDSK and SFC scan....

    Click on
    Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     At the Command prompt, type

     CHKDSK C: /R

     and hit the Enter key.

     You will be told that the drive is locked,   and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

     The chkdsk will take a few hours depending on the size  of the drive, so be patient!

     After the CHKDSK has run, Windows should boot normally  (possibly after a second auto-reboot) - then run the SFC.

     SFC -System File Checker - Instructions

    Click on
    Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select
    Run as Administrator and accept the UAC prompt - the Elevated Command Prompt
    window should pop up.

     At the Command prompt, type

     SFC /SCANNOW

     and hit the Enter key

     Wait for the scan to finish - make a note of any error messages - and then reboot. After the reboot, copy the file C:\Windows\Logs\CBS\CBS.log to the desktop, then compress it, and upload it to your OneDrive (or other favoured fileshare site) and post a link.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, March 19, 2014 12:20 AM
    Moderator
  • Thanks for the reply

    I had already done all the steps as suggested.

    Here you can find the CBS.log files

    https://drive.google.com/file/d/0B9xVhE-_l4l9RnlCaUpnVUVaU1U/edit?usp=sharing

    Thanks again.



    • Edited by Zio3D Wednesday, March 19, 2014 9:28 AM
    Wednesday, March 19, 2014 9:11 AM
  • There are a number of files corrupted or missing on your system -

    	Line 7222: 2014-03-18 11:49:52, Info                  CSI    000006a5 [SR] Repairing 7 components
    	Line 7223: 2014-03-18 11:49:52, Info                  CSI    000006a6 [SR] Beginning Verify and Repair transaction
    	Line 7226: 2014-03-18 11:49:52, Info                  CSI    000006a8 [SR] Cannot repair member file [l:16{8}]"beep.sys" of Microsoft-Windows-BeepSys, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 7229: 2014-03-18 11:49:52, Info                  CSI    000006aa [SR] Cannot repair member file [l:22{11}]"Dumpata.sys" of Microsoft-Windows-Dumpata, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 7232: 2014-03-18 11:49:52, Info                  CSI    000006ac [SR] Cannot repair member file [l:26{13}]"luafv.sys.mui" of Microsoft-Windows-LUA-FileVirtualization.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"it-IT", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 7235: 2014-03-18 11:49:52, Info                  CSI    000006ae [SR] Cannot repair member file [l:38{19}]"sppuinotify.dll.mui" of Microsoft-Windows-Security-SPP-UX.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"it-IT", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 7238: 2014-03-18 11:49:52, Info                  CSI    000006b0 [SR] Cannot repair member file [l:20{10}]"srvcli.dll" of Microsoft-Windows-SMBServer-NetAPI, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 7241: 2014-03-18 11:49:52, Info                  CSI    000006b2 [SR] Cannot repair member file [l:28{14}]"tbssvc.dll.mui" of Microsoft-Windows-TPM-TBS-Core.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"it-IT", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 7244: 2014-03-18 11:49:52, Info                  CSI    000006b4 [SR] Cannot repair member file [l:28{14}]"WMIsvc.dll.mui" of Microsoft-Windows-WMI-Core-Svc.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"it-IT", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    

    I'll post a fix protocol for them later


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, March 19, 2014 4:12 PM
    Moderator
  • I've uploaded a file - z3daa.zip - to my OneDrive at Noel's OneDrive

    Please download and save it.

    Right-click on the saved file and select Extract all...

    Change the target to C:\ and click on Extract

    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'

    Pick that

    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt

    At the prompt type

    DIR C:\z3daa

    hit the enter key - if you get a 'Not Found' error try

    DIR D:\z3daa

    or

    DIR E:\z3daa

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\z3daa   <drive>:\windows\winsxs /y /i /s /v /h

    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time) and when the prompt returns, type

    EXIT

    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt

    then reboot and upload the new CBS.log file to your reply


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, March 19, 2014 4:57 PM
    Moderator
  • Hello,

    Here be low the link for new CBS.log file:

    https://drive.google.com/file/d/0B9xVhE-_l4l9ZFdTTDRYWXhLRzg/edit?usp=sharing

    Thanks

    Thursday, March 20, 2014 1:57 PM
  • I must be doing something wrong - I only managed to fix a couple of the files....

    	Line 3562: 2014-03-20 12:11:02, Info                  CSI    00000323 [SR] Repairing 4 components
    	Line 3563: 2014-03-20 12:11:02, Info                  CSI    00000324 [SR] Beginning Verify and Repair transaction
    	Line 3566: 2014-03-20 12:11:02, Info                  CSI    00000326 [SR] Cannot repair member file [l:26{13}]"luafv.sys.mui" of Microsoft-Windows-LUA-FileVirtualization.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"it-IT", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 3569: 2014-03-20 12:11:02, Info                  CSI    00000328 [SR] Cannot repair member file [l:38{19}]"sppuinotify.dll.mui" of Microsoft-Windows-Security-SPP-UX.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"it-IT", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 3572: 2014-03-20 12:11:02, Info                  CSI    0000032a [SR] Cannot repair member file [l:28{14}]"tbssvc.dll.mui" of Microsoft-Windows-TPM-TBS-Core.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"it-IT", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 3575: 2014-03-20 12:11:02, Info                  CSI    0000032c [SR] Cannot repair member file [l:28{14}]"WMIsvc.dll.mui" of Microsoft-Windows-WMI-Core-Svc.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"it-IT", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    

    I'll check and come back to you later.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, March 20, 2014 2:52 PM
    Moderator
  • Ooops! - I missed the obvious...

    It's the Italian versions of the files you need, rather than the English ones!

    It'll take me a while to source these, so don't go away.

    If you haven't heard by Saturday, please give me a nudge :)


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, March 20, 2014 4:50 PM
    Moderator
  • Hello,

    Sorry but I just read now your last message.

    Ok, good work :)

    Friday, March 21, 2014 1:59 PM
  • I've uploaded a file - z3dab.zip - to my OneDrive at Noel's OneDrive

    Please download and save it.

    Right-click on the saved file and select Extract all...

    Change the target to C:\ and click on Extract

    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'

    Pick that

    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt

    At the prompt type

    DIR C:\z3dab

    hit the enter key - if you get a 'Not Found' error try

    DIR D:\z3dab

    or

    DIR E:\z3dab

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\z3dab  <drive>:\windows\winsxs /y /i /s /v /h

    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time) and when the prompt returns, type

    EXIT

    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt

    then reboot and upload the new CBS.log file to your reply


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    • Marked as answer by Zio3D Tuesday, March 25, 2014 7:45 AM
    Saturday, March 22, 2014 3:02 PM
    Moderator
  • Good.

    I think now all is ok.

    https://drive.google.com/file/d/0B9xVhE-_l4l9ZUM1bk9JY3ItXzQ/edit?usp=sharing

    Thanks for your support.

    Monday, March 24, 2014 8:28 AM
  • Yep - SFC is now clear.

    Please post a new MGADiag report, and we'll se if that's also fixed all the problems there.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, March 24, 2014 10:48 AM
    Moderator
  • Great! - that looks fine as well.

    You should no longer be seeing the non-genuine notifications.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, March 24, 2014 11:31 AM
    Moderator
  • Yes! Now not appear the non-genuine notifications!

    Great job, thanks.

    Best Regards.

    Tuesday, March 25, 2014 7:44 AM
  • You're welcome - good luck!

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, March 25, 2014 9:16 AM
    Moderator