Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
MOE failed with status code: 500 Internal server error RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    I have been using Mesh with Live Desktop and my Laptop as a device successfully for weeks.  One day, the Live Mesh program on my laptop failed to work properly.  I restarted my computer to try to fix it, but this did not work.  I uninstalled the Live Mesh program and reinstalled it.  Now I get the following error whenever I try to login with my laptop:

    "Unable to sign in to Live Mesh.
    Please make sure your username and password are correct.

    Request to MOE failed with status code:
    500 Internal server error."

    I know my username and password are correct.

    Anyone know how to fix this problem?   

    Thanks in advance.

    Tuesday, November 4, 2008 8:17 PM

Answers

  • Question
    Sign in to vote
    2
    Sign in to vote
    Hi,

    There are a few threads on this, and we're working to resolve the issue as quickly as we can.  You may want to search around the forums a little, as some people have been able to resolve the issue (e.g., see here).  We'll certainly let you know as soon as we have an update.

    Thanks,

    Ben.
    Tuesday, November 4, 2008 8:59 PM

All replies

  • Question
    Sign in to vote
    2
    Sign in to vote
    Hi,

    There are a few threads on this, and we're working to resolve the issue as quickly as we can.  You may want to search around the forums a little, as some people have been able to resolve the issue (e.g., see here).  We'll certainly let you know as soon as we have an update.

    Thanks,

    Ben.
    Tuesday, November 4, 2008 8:59 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Ben,

    Thank you for the quick informative reply.

    I will try deleting my cookies on my laptop when I get home.  I will let you know if this fixed the problem.
    Tuesday, November 4, 2008 10:25 PM