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Re: windows genuine advantage validation tool KB892130 problems RRS feed

  • Question

  • Hi the Windows Genuine Advantage Validation Tool (KB892130) does not download. Please help.

    No updates can install. I don't no what to do?  I'm not computer savy and I've been trying to download things for months.

     

     

    Tuesday, July 22, 2008 3:46 AM

Answers

  • Ashia,

     

                I have split off your post making it independent of the other thread where you posted. This is important for two reasons. First and most important is being able to communicate directly with each individual customer. This will ensure we provide you personal support.  Next translation may become garbled trying to reach several customers in one thread.

     

    This Forum is only for support of WGA. Currently your issues appears as a Windows Update problem and is outside the scope of the Genuine Advantage forum. Please visit https://support.microsoft.com/oas/default.aspx?gprid=6527 and submit a support request for Windows Update problem which you are experiencing. In an attempt to assist I would like to provide the following information. First please visit the following Knowledge Base (KB) article “Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you repair a Windows XP installation” located @ http://support.microsoft.com/kb/943144 .

    Also visit the XP Newsgroups @ http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?query=Validation+Tool+%28KB892130&dg=microsoft.public.windowsupdate&cat=en-us-ms-winxp&lang=en&cr=US&pt=&catlist=B0DE109D-10E1-4C3C-BCC9-8EB7A22FC6A0&dglist=&ptlist=&exp=&sloc=en-us and search for Validation Tool KB892130. There are many articles you can review.

     

    Next, recently many users have experienced problems surrounding the Windows Genuine Advantage Validation Tool (KB892130).   If you find that Windows Update refuses to install most patches, you can register its missing DLLs yourself. This can be accomplished by manually entering seven commands (shown in Step 2, below) at a command prompt. If you need to run the fix on multiple machines, it's easiest to use a batch file, as Steps 1 through 5 explain:

    Step 1. Open Notepad (or any text editor).

    Step 2. Copy and paste the following command lines into the Notepad window (the /s switch runs the commands silently, freeing you from having to press Enter after each line):

    regsvr32 /s wuapi.dll
    regsvr32 /s wuaueng1.dll
    regsvr32 /s wuaueng.dll
    regsvr32 /s wucltui.dll
    regsvr32 /s wups2.dll
    regsvr32 /s wups.dll
    regsvr32 /s wuweb.dll


    Step 3. Save the file to your desktop, using a .bat or .cmd extension.

    Step 4. Double-click the icon of the .bat or .cmd file.

    Step 5. A command window will open, run the commands, and then close.

    The next time you visit the Windows Update site, you should not have any problem installing the latest patches.

     

    Another possible fix is to install an older version of the Windows Update files (downloadable from Step 2 of Microsoft Knowledge Base article http://support.microsoft.com/kb/927891/en-us#SPR over the newer version. This will involve launching the installer from a command line using a switch know as /wuforce.

     

     

    Thank you,

     

    Stephen Holm, MS

    WGA and OGA Forum Manager

    • Proposed as answer by Stephen Holm Wednesday, July 23, 2008 4:37 PM
    • Marked as answer by Carl-S Thursday, July 24, 2008 12:06 AM
    Tuesday, July 22, 2008 5:05 AM