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Distribute Campaign Activity - Close Campaign Activity Functionality RRS feed

  • General discussion

  • Hi All,

    I understand the Distribution Campaign Activity. After distributing the campaign activity, the status shows always 'In Progress'. This never show the status as 'Completed' unless user clicks the button 'Close Campaign Activity' on the ribbon. When can user should close the campaign activity? When exactly user should close the campaign activity? 

    For example, if user distributed a email campaign activity. Immediately If user clicks the close campaign activity the record becomes read only and closes the campaign activity. By that time distribute campaign still in process, those whatever the records are in process becomes failures. all those records comes under 'failures'  under 'Campaign Activity' shows under failures. Is it correct functionality or anything am missing? 

    Regards,

    • Changed type crmpnk1 Friday, May 16, 2014 3:36 PM
    Friday, May 16, 2014 3:36 PM

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