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Skype Integration with CRM RRS feed

  • Question

  • Hi.. In crm 2013 we have OOb Skype Integration. But however when the skype call gets disconnected or gets over an activity page pop up. But the activity doesn't get saved on its own. We need to manually add details and click to save. Is it possible to save the activity by its own in any way ? How do we get the skype event ie. skype call has been made and it has been successfully completed ? How do we know about it? 

    please suggest. Thanks in advance!!

    Tuesday, September 9, 2014 10:30 AM

All replies

  • Hi,

    May be below link will give you an idea.

    http://everythingcrm.net/tag/skype-integration/


    Deepak Jangra

    Wednesday, September 10, 2014 12:34 PM