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GENUINE XP! GENUINE C OF A! GENUINE DISK AND BOOK. PASSED FIRST VALIDATION! DOWNLOADING UPDATES! NOW FAILED VALIDATION RRS feed

  • Question

  • CAN SOMEONE AT MICROSOFT SORT THIS OUT PLEASE?
    Friday, June 5, 2009 10:49 AM

Answers

  • Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a new thread in the WGA XP forum located here:  http://social.microsoft.com/Forums/en-US/genuinewindowsxp/threads.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another edition or version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key printed on the CoA.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by JeniferA Friday, June 5, 2009 3:59 PM
    Friday, June 5, 2009 2:29 PM

All replies

  • CAN I HAVE AN ANSWER OR SOLUTION TO THIS? THIS IS A GENUINE MS PRODUCT. THANKS
    Friday, June 5, 2009 11:13 AM
  • Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a new thread in the WGA XP forum located here:  http://social.microsoft.com/Forums/en-US/genuinewindowsxp/threads.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another edition or version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key printed on the CoA.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by JeniferA Friday, June 5, 2009 3:59 PM
    Friday, June 5, 2009 2:29 PM
  • Thanks for all that. Yes the XP was purchased new from reputable supplier, shrink sealed, first installation, as I said it was accepted initially as validated by Microsoft and recieved many updates including SP3. The C of A is genuine after having looked on the MS site for their detailed technical criteria, as is the MS book, and hologram disk. Updates appears to comtinue to work. I am now very very reluctant to go on MS sites because it may start a new negative validation. However I will take your advice. I have removed WGA notifications. Thanks.
    Saturday, June 6, 2009 10:10 AM