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Windows 7 home premium "not genuine" after OEM repair/reinstall RRS feed

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    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {5039F4EC-D1F6-44D7-B78A-80408D97964E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5039F4EC-D1F6-44D7-B78A-80408D97964E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-1011064242-4168832324-846531629</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>N82JV</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>N82JV.209</Version><SMBIOSVersion major="2" minor="6"/><Date>20100730000000.000000+000</Date></BIOS><HWID>B8A83807018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7601.0000-1392011
    Installation ID: 100402949935997262881154078585497216173063475210071701
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9YQTR
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 3
    Trusted time: 5/19/2011 12:19:44 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:19:2011 11:55
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAIAAQABAAIAAAABAAAAAwABAAEA6GHSTffCAuL6QiI4XApKeexwgAXE17oPXF0=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            _ASUS_        Notebook
      FACP            _ASUS_        Notebook
      DBGP            _ASUS_        Notebook
      HPET            _ASUS_        Notebook
      MCFG            _ASUS_        Notebook
      ECDT            _ASUS_        Notebook
      SSDT            PmRef        CpuPm


    Thursday, May 19, 2011 4:25 PM

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    Your copy of Windows is one that looks for an ASUS SLIC table in the BIOS in order to self activate.  It is not finding the table

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table

    Click Start and type 'slui.exe 3' to open an activation Window and use the COA OEM product key on the label on your computer to activate.  The label is on the case, bottom, or in the battery compartment depending on your model.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Thursday, May 19, 2011 5:29 PM
    Answerer

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    Your copy of Windows is one that looks for an ASUS SLIC table in the BIOS in order to self activate.  It is not finding the table

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table

    Click Start and type 'slui.exe 3' to open an activation Window and use the COA OEM product key on the label on your computer to activate.  The label is on the case, bottom, or in the battery compartment depending on your model.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Thursday, May 19, 2011 5:29 PM
    Answerer
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    Thank you for your feedback, Colin.  I suspected the product key might be the issue.  Unfortunately, the black ink on the COA sticker on the body of my laptop has faded completely away with wear & tear.  I checked the battery compartment, too, but no sign of the key there.  

    Asus suggests I reinstall from partition and hope for the best.  If you have any other suggestions I'd happily listen.  Thanks again.

    Thursday, May 19, 2011 5:50 PM
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    The embedded (OEM SLP) product key is not the same as the COA OEM key on the label.  It is generic and cannot be used to activate manually.  Without the COA OEM key you will need to reinstall from correct media.

    If the recovery disk you used is from another model then you need to use the recovery partition and afterwards create a recovery dvd according to the ASUS instructions or order a new recovery disk from ASUS or a third party like Recovery-Disks.com.  You need the correct recovery media so that you are protected against a hard drive failure that would also wipe out your recovery partition.

    Where did you get the disk you have been using?  Recovery media do not require manual activation since OEM SLP copies self-activate if the correct media is used.  Did you use a disk from another computer?

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Thursday, May 19, 2011 6:03 PM
    Answerer
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    "jeftzuck" wrote in message news:191b1d0e-d3bd-45a5-8571-bb5070d0ec43...

    Thank you for your feedback, Colin.  I suspected the product key might be the issue.  Unfortunately, the black ink on the COA sticker on the body of my laptop has faded completely away with wear & tear.  I checked the battery compartment, too, but no sign of the key there.  

    Asus suggests I reinstall from partition and hope for the best.  If you have any other suggestions I'd happily listen.  Thanks again.


    It's possible that you updated the BIOS with a version that was not Win7 compliant - check with ASUS as to whether they have a BIOS update for your machine that's appropriate, and see if that works - otherwise, about your only option is a reinstall of the OS from the Recovery media (which may or may not work - more often than not, it does)

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, May 19, 2011 7:16 PM
    Moderator