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XP WGA Problems I've Not Seen in Others' Posts Need to Uninstall! Please Help

Question
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Hello,
I have been all over the web, to various xp, Microsoft andmany other sites and pages for information to help me to no avail. Although I have found several differant offerings to uninstall WGA, none have worked for me. I do not seem to be experiencing the same problems as others are eg. either they have a non validated copy of XP, or they have a valid copy and are having issues with validation etc.
Here is what is happeinign on my desktop (which I am not on now):
Since the second I stupidly let Microsoft install this update, I am getting constant white balloon pop ups stemming from my bottom tool bar "telling me I might be infected with a trojan virus and I should download Microsoft anti virus software...choice of two..); I am getting constant window (large obscuring) that are bright red and white, and quite annoying. They are telling me with several sizes and types of windows (like 6 at a time), that I need to download this softwre and that I am infected and my pc is running on 46% and I need this software to fix it...blah blah, blah...and on and on it goes.
I'm unable to use my computer due to distractions; windows pop up in the middle of posting to newsgroups, even! Worse perhaps, it has taken control of my homepage info. If I try to reset it in any way, it reverts back to one of several microsoft URLs...what is happening here???
I have tried to uninstll this update by going to Add/Remove, and to My Computers, and to teh registry more than several times each to no avail. I even tried restoring my pc which of course did no good but I was stupidly desperate and someone said it helped them....
Bottom line is that this software is wreaking havoc on my desktop xp system which is valid and ahs been validated on numerous occassions...so why is this happening to me? I am fed up as I;ve been wporking to remove this unremovable software for days...can anyone help me do so? It obviously is not compatible with my pc. My pc was made by a pc guy and we bought the xp to install; it is a gennuine copy and has been validated. I can't go to the pc company; they do not have service like thelarge companies do eg HP. It doesn't even appear in Microsoft's lsit of pc mfgs. nor does it have a site. I can't afford to call Microsoft; others have tried to do so and got no where...
I am quite ill at this time and do not need this added stress. All my photo work is on the desktop and ther is an upcoming show that I need to use the pc for (photography). This is spyware, nothign less and it needs to be removed. What are my alternatives? I have been to other forums and this is the last resort before I am thinking of calling my consumer department of the tv station/s here to let tehm view what has happened to my computer and to let the masses know that they should thikn before installing updates even if from Microsoft. I am quiet angry, yes.HELP!!
CherA- Changed type RickImAPC Wednesday, October 8, 2008 6:00 PM
Wednesday, October 8, 2008 6:03 AM
Answers
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CherA,
Two things. First, please download the Microsoft Genuine Advantage Diagnostic Tool (MGADT). Then click the Run button. Then click the Run button again. Then click the Continue button to perform the diagnostic. The Windows tab should show, click the Copy button to paste your report to the clipboard. Then paste the report into a New Post on this Forum by adding a post in it and pressing Ctrl V (to paste the text). Clicking the OK button will clear the Diagnostic window. Here is the download link:http://go.microsoft.com/fwlink/?linkid=52012
NOTE: The data collected with the MGADT does NOT contain any information that can personally identify you. The information can be fully reviewed, by you, before being posted.
I ask this because you are getting the "Microsoft Antivirus" software prompt to download. Doing the Diagnostic test may help me in analyzing many people's situations.
Second, please call <removed by Moderator: Phone number no longer in use> This phone number is for virus and other security-related support free of charge. It is available 24 hours a day for the U.S. and Canada.Detailed information including selecting various regions for support can be located at:
http://support.microsoft.com/common/international.aspx?rdpath=4
Virus issues are considered off-topic for this forum. Since you have been all over the internet, here are a few websites you may want to look into also:
PC Safety & Security WebsitesCleaning a Compromised System:
http://www.microsoft.com/technet/community/columns/secmgmt/sm0504.mspx
KB129972 - Computer viruses: description, prevention, and recovery
http://support.microsoft.com/kb/129972/en-us
KB316941 - How to install or upgrade to Windows XP
http://support.microsoft.com/kb/316941/en-us
Install Windows XP:
http://www.microsoft.com/windowsxp/using/setup/winxp/install.mspx
Windows Update:
http://www.update.microsoft.com/
Microsoft Security Central:
http://www.microsoft.com/security/default.mspx .
Windows Live OneCare Program:
Windows Live OneCare Safety Scanner:
Microsoft Security Response Center (MSRC):
http://blogs.technet.com/msrc/default.aspx.
Microsoft Security at Home:
http://www.microsoft.com/protect/default.mspx
Security Guidance Center:
http://www.microsoft.com/smallbusiness/support/computer-security-overview.aspx - BulletinsAndAlerts
PC Safety and Security is important. The best way for eradicating malware infections is to re-image your computer. It may provide you with a better peace of mind overall. Please take the time and review the websites. There is a wealth of information for protecting families while using the computer. Thank you again for contacting the Windows Genuine Advantage (WGA) program forums.
Rick, MS- Marked as answer by RickImAPC Wednesday, October 8, 2008 6:06 PM
- Edited by Darin Smith MS Tuesday, April 10, 2012 6:53 PM removed PC Safty phone number. Number no longer in use
Wednesday, October 8, 2008 6:06 PM