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off topic - Have lost primary email account. Hacker has changed my password and I have no alternative email. RRS feed

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  • Have lost primary email account.  Hacker has changed my password and I have no alternative email.  Hotmail has no known way to contact a human.  Meantime my account numbers and contact list are being hit by this hacker.  Can't even close my old account.

    Wednesday, June 4, 2008 2:04 AM

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  • I am going through this same thing now with no help. So I set up a new account and started sending out emails directing friends to my new account only to have that blocked because the system thinks I'm spaming people!!! I have no idea what to do or who can help!!! Very frustrating!

    Wednesday, June 4, 2008 4:23 PM
  • You're off topic for this forum, which is dedicated to Windows Live OneCare.

    Contact Windows Live Hotmail Support - https://support.live.com/eform.aspx?productKey=wlmail&ct=eformts

    They will help you recover the account if you can prove that it is your account based on information that they will request from you.

     

    -steve

     

    Wednesday, June 4, 2008 5:41 PM
    Moderator