locked
Windows 7 Build 7601 This copy of windows is not genuine RRS feed

  • Question

  • Help please - Had a motherboard fail on me and had to get a replacement.

    Worked fine for a few days and now I get this message - do NOT believe this is a counterfeit issues as I have always bought PCs built from the same company - more likely motherboard change issue - but dont know how to resolve

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2KV4T-DCPQT-CVWR8
    Windows Product Key Hash: JAhfH2Xeh1O2ywKPvYx/HFJBo7g=
    Windows Product ID: 00359-OEM-8703395-20108
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {BC878DAE-503C-46A1-9E85-D1A8CD6E1461}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BC878DAE-503C-46A1-9E85-D1A8CD6E1461}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CVWR8</PKey><PID>00359-OEM-8703395-20108</PID><PIDType>3</PIDType><SID>S-1-5-21-1273713852-3310444746-2982906414</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0906</Version><SMBIOSVersion major="2" minor="6"/><Date>20110309000000.000000+000</Date></BIOS><HWID>B5763107018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>41EB1628603A73C</Val><Hash>YDZVozvdzXBB4sXYcNe16SJCqak=</Hash><Pid>81602-926-9590865-68440</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-033-920108-02-2057-7600.0000-1512011
    Installation ID: 006801018164781506380042646780316176398381201671239784
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: CVWR8
    License Status: Notification
    Notification Reason: 0xC004F00F.
    Remaining Windows rearm count: 4
    Trusted time: 09/07/2011 05:58:36

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:1:2011 05:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABgABAAEAAAADAAAAAQABAAEAonaKH3Ra9OPqAmI0St02J+DbaMT2RnYVJ5TPqkjZLnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ALASKA  A M I
      FACP   ALASKA  A M I
      HPET   ALASKA  A M I
      MCFG   ALASKA  A M I
      SSDT   AMICPU  PROC

     

    Saturday, July 9, 2011 5:19 AM

Answers

  • "Peskycat42" wrote in message news:debc0ed2-0357-4289-967c-439b75d0674f...

    Help please - Had a motherboard fail on me and had to get a replacement.

    Worked fine for a few days and now I get this message - do NOT believe this is a counterfeit issues as I have always bought PCs built from the same company - more likely motherboard change issue - but dont know how to resolve

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2KV4T-DCPQT-CVWR8
    Windows Product Key Hash: JAhfH2Xeh1O2ywKPvYx/HFJBo7g=
    Windows Product ID: 00359-OEM-8703395-20108
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003

     


    Unfortunately, OEM Licenses usually die with the motherboard, unless it's replaced under warranty conditions - you can try activating by phone and speaking to an operator, but the chances are that  unless you are very persuasive, you will not get activated.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, July 9, 2011 9:02 AM
    Moderator

All replies

  • I suggest you try reactivating by telephone:

    Activate Windows 7 manually:


    1. Click Start, and in the Search box type: slui.exe 4

    2. Press ENTER on your Keyboard

    3. Select your Country.


    4. Select the Phone Activation option, and hold on for a real person.


    Carey Frisch
    Saturday, July 9, 2011 5:55 AM
    Moderator
  • "Peskycat42" wrote in message news:debc0ed2-0357-4289-967c-439b75d0674f...

    Help please - Had a motherboard fail on me and had to get a replacement.

    Worked fine for a few days and now I get this message - do NOT believe this is a counterfeit issues as I have always bought PCs built from the same company - more likely motherboard change issue - but dont know how to resolve

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2KV4T-DCPQT-CVWR8
    Windows Product Key Hash: JAhfH2Xeh1O2ywKPvYx/HFJBo7g=
    Windows Product ID: 00359-OEM-8703395-20108
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003

     


    Unfortunately, OEM Licenses usually die with the motherboard, unless it's replaced under warranty conditions - you can try activating by phone and speaking to an operator, but the chances are that  unless you are very persuasive, you will not get activated.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, July 9, 2011 9:02 AM
    Moderator
  • A different motherboard makes your box a new computer for licensing purposes.  OEM licenses cannot be transferred from one motherboard to another unless the mobo is a repair replacement.  A repair replacement is made by the manufacturer and must be the same model or the manufacturer's designated replacement for it.  A mobo selected by you is an upgrade replacement and will require a new full license copy of Windows.  The reason for your making the replacement does not matter.  The only thing that matters is whether or not the new mobo is the same as the old as defined by the mfg.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Saturday, July 9, 2011 6:55 PM
    Answerer
  • OK - repair was well under warranty - PC less than 3 months old.

    Have been able to recertify (if that is the correct description) on the new motherboard - all is well


    BJ
    Tuesday, July 12, 2011 5:56 PM
  • "Peskycat42" wrote in message news:c8922fa5-15cd-49df-bb29-2e6cffab5187...

    OK - repair was well under warranty - PC less than 3 months old.

    Have been able to recertify (if that is the correct description) on the new motherboard - all is well


    BJ

    Glad to hear it - please post a new MGADiag report, so that we can check the details.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, July 12, 2011 8:09 PM
    Moderator