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External HD full - cannot back up

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Live One Backup utility says my external HD is full - needs 3 G - the External HD is a 55G HD and the only thing on it is the Windows OneCare Backup folder, and it won't let me delete it to make more room. How do I delete the folder to start over with my backup?

Sunday, July 26, 2009 6:27 PM

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Since the drive has nothing else on it other than the backup, your best bet is to format the external drive.

Open Windows Explorer and find the external drive. Right click the drive and select Format. Quick format is fine.

Once you have formatted the drive, reset your backup plan and set up a new, full backup.
Details on how to cleanup backup:
http://social.microsoft.com/Forums/en-US/onecarebackupandrestore/thread/f0281206-ed0b-474c-8541-cc50843e5be2

How to reset the backup plan:
http://social.microsoft.com/Forums/en-US/onecarebackupandrestore/thread/5f18a60d-add4-4ff2-87cf-021db7e81917

-steve
Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
- Marked as answer by Stephen BootsMVP, Moderator Sunday, July 26, 2009 6:41 PM
Sunday, July 26, 2009 6:41 PM

Moderator