Before I post this thread, I've searched and tried most of the solution found on this forum. The situation I face seems to be difference from others because whenever I run slui.exe either followed by 3 or 4, it only shows a window saying that "this copy of Windows is not genuine", the only thing I can click is "Go online and resolve now". I've never seen an activation window with phone active option since the problem occurs. The windows is a preinstalled home premium on a Lenovo T61 which I purchased 1 year ago, the validation problem occurs yesterday when I got message saying my office is not genuine(only a pop-up when I open a word file, then everything is fine) and I went to microsoft website to validate--the whole system is now unusable.
Cached Validation Code: 0xc004c4a8 Windows Product Key: *****-*****-7HXHH-TQ9XM-7RKH8 Windows Product Key Hash: uKkQADjGieaYlbNl4rxfKQZfAx8= Windows Product ID: 89578-OEM-7410153-83354 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.0.6001.2.00010300.1.0.003 ID: {E1B9525E-8886-4C3C-A550-5C7E71C9CC2D}(3) Is Admin: Yes TestCab: 0x0 WGA Version: Registered, 1.9.9.1 Signed By: N/A, hr = 0x800b0100 Product Name: Windows Vista (TM) Home Premium Architecture: 0x00000000 Build lab: 6001.vistasp1_gdr.090302-1506 TTS Error: Validation Diagnostic: Resolution Status: N/A
OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: 2.0.48.0 OGAExec.exe Signed By: Microsoft OGAAddin.dll Signed By: Microsoft
OGA Data--> Office Status: 114 Blocked VLK 2 Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2 Microsoft Office Visio Professional 2003 - 100 Genuine OGA Version: Registered, 2.0.48.0 Signed By: Microsoft Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32) Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed
Please don't copy & paste the solution posted in other thread, I've already tried them, the difference I have now is: 1. when starting up vista their is NO dialoge box for me to select "reduced functionality" 2. I cannot get a activation window for phone activation.
I typed in the product key on my machine(as shown in diagnostic: Windows Product Key: *****-*****-7HXHH-TQ9XM-7RKH8) the first time this problem occurs, however it said it is a wrong key. After a few tries the option of typing in product key disappears as well.
If I understand correctly, you have Activated by Phone but still receive the Non-Genuine message.
From your original Diagnostic Report, the only problem I saw was that you needed to Activate and because you are using a OEM Copy of Vista (Vista that comes pre-installed on a computer) the Activation would need to be by phone.
So, at this point I will need to see a new Diagnostic Report (one that was generated after the Activation by Phone)