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Rich text editor in CRM 2011 RRS feed

  • Question

  • Hi everyone,

    I know this topic was discussed many times, but I would like to know if there are any supported methods of creating a rich text box in CRM. I tried many of the solutions, but all of them are broken since UR12.

    Can you give me any leads on which one could still be used?

    Regards,

    Adam

    Monday, August 12, 2013 2:10 PM

All replies

  • Hi Adam,

    Unfortunately there are no supported options here - only 'hacks'. 

    If you are comfortable with the total cost of ownership and testing before each Rollup/Service upgrade, then you can use this technique:

    http://www.alexanderdevelopment.net/post/2013/06/26/A-Better-Dynamics-CRM-E-mail-Editor-With-TinyMCE

    My friend Lucas says this will work after UR12 :)

    hth


    Scott Durow
    Blog www.develop1.net    Follow Me
    Rockstar365
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    Monday, August 12, 2013 2:54 PM
    Answerer
  • Thanks, this one looks good, works perfectly in chrome. Unfortunately it is not working in IE, not even in compatibility view.

    Do you have some tips to make it work on IE, too?

    Thanks,

    Adam

    Monday, August 12, 2013 3:44 PM
  • Hi Adam,

    Lucas is going to try and help you with this later today/tomorrow when he get's a chance.

    Cheers,

    Scott


    Scott Durow
    Blog www.develop1.net    Follow Me
    Rockstar365
    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    Monday, August 12, 2013 5:10 PM
    Answerer
  • I know it's probably not exactly an answer your looking for, but to share a trick with you; you can copy/paste the email body's content from CRM into Visual Studio's HTML WYSIWYG editor and edit the HTML there - then copy it back.  VS will even keep the CRM slugs intact when setting up an email for workflow, as long as you don't break them in the HTML code.  Works for me, but obviously isn't a solution for you customer.
    Monday, August 12, 2013 5:48 PM
  • I had originally tested my TinyMCE editor in both Chrome and IE10, but someone else also reported an issue with IE8 and 9 about a month ago, I had not had a chance to fully investigate. As it turns out, there is some sort of issue with the way IE8 and 9 handle the page onload event in a dynamically generated popup window that was causing the TinyMCE init call to fail. I've posted an updated web resource file on my blog here: http://www.alexanderdevelopment.net/post/2013/08/15/a-better-dynamics-crm-e-mail-editor-with-tinymce-updated-for-ie8-and-9.

    Lucas Alexander
    Blog - http://www.alexanderdevelopment.net
    Twitter - http://twitter.com/lucas_is
    Rockstar 365 - http://rockstar365.com/lucas_is

    Thursday, August 15, 2013 3:20 PM
  • Thank you Lucas for looking into this.

    Cheers!


    Scott Durow
    Blog www.develop1.net    Follow Me
    Rockstar365
    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    Friday, August 16, 2013 8:22 AM
    Answerer
  • Adxstudio Productivity Pack using TinyMCE


    Carsten Groth http://carstengroth.wordpress.com Microsoft Dynamics Certified Technology Specialist, MVP für Microsoft Dynamics CRM

    • Proposed as answer by Rob Boyers Saturday, August 17, 2013 9:01 PM
    Friday, August 16, 2013 9:44 AM
  • Does Adxstudio rich text solution work with 2013?

    I used that solution to add a rich text field in a form for about a year or two and it worked great but then started having issues after a few CRM upgrades.  I had my own solution built and been using that for quite a while but having some minor issues with the new 2013 CRM. 


    Dynamics CRM Recruiting Tinkerer

    Thursday, October 10, 2013 2:41 PM
  • Adxstudio Productivity Pack is working fine with CRM 2011 UR 14.I am using it.

    http://chamarairesh.blogspot.com/2013/07/rich-text-box-with-crm-2011-rollup-12.html

    Friday, February 28, 2014 5:00 AM
  • Confirmed!

    Adxstudio works for me as well.

    Tuesday, August 19, 2014 2:43 PM
  • It won't work after Rollup 17 recently

    But here is the fix for that folks!

    http://www.it-gems.com/2014/09/fix-tinymce-working-dynamics-crm-2011-rollup-17.html

    Wednesday, September 17, 2014 12:00 PM