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Urgent help on accessing CRM web site RRS feed

  • Question

  • Dear all,

    I get in a big trouble; by mistake I get deleted the SQL server database called WSS_CONFIG relqtive to shqre point.

    Now I am not able any more to open CRM IIS page

    How can I recover safely ?

    thnaks for help

    regards

    serge


    Your knowledge is enhanced by that of others.
    Saturday, July 30, 2011 4:25 PM

Answers

  • I found the reason.

    It was comming from the fact that I was using 2 instance of SQL server using the same tcp port.

    but error report was nothing to do. Strange again but work after giving different tcp port number for remote connection


    Your knowledge is enhanced by that of others.
    Sunday, July 31, 2011 7:18 PM

All replies

  • Hi,

    WSS_Config (related to Windows SharePoint Services) database has nothign to do with CRM 2011 system. Dynamics CRM deployment has two databases in SQL Server beside SQL Reporting Services databases:

    1. MSCRM_CONFIG (Organization database)

    2. OrganizationDatabase_MSCRM (CRM create organization database for every new organization and OrganizationDatabase in database name will be replaced by organization name)

    Try the following steps:

    1. Verify if CRM databases exsists in the SQL Server

    2. You can verify if IIS is working, try reset IIS (in run command type IISRESET)

    3. Check if CRM application pool is not stopped in IIS (if stopped then start it again, in run type inetmgr to go in IIS console)

     


    Jehanzeb Javeed

    http://worldofdynamics.blogspot.com
    Linked-In Profile |CodePlex Profile

    If you find this post helpful then please "Vote as Helpful" and "Mark As Answer".
    Sunday, July 31, 2011 6:54 AM
  • I found the reason.

    It was comming from the fact that I was using 2 instance of SQL server using the same tcp port.

    but error report was nothing to do. Strange again but work after giving different tcp port number for remote connection


    Your knowledge is enhanced by that of others.
    Sunday, July 31, 2011 7:18 PM