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christravolta's issue RRS feed

  • Question

  • Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-WRM6D-3RPXT-2V7GR
    Windows Product Key Hash: 4LO/4hv3KjBdeK/bB8H9JqmXuLo=
    Windows Product ID: 89578-OEM-7332157-00078
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {8953FB1F-2049-4E92-9435-A5952CDD3367}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.091208-0542
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8953FB1F-2049-4E92-9435-A5952CDD3367}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2V7GR</PKey><PID>89578-OEM-7332157-00078</PID><PIDType>2</PIDType><SID>S-1-5-21-293766449-1813888994-2314501909</SID><SYSTEM><Manufacturer>Phoenix/SiS</Manufacturer><Model>M7x0S</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="4"/><Date>27920828000000.000000+000</Date></BIOS><HWID>AA303507018400FA</HWID><UserLCID>0408</UserLCID><SystemLCID>0408</SystemLCID><TimeZone>Χειμερινή ώρα GTB(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Έκδοση υπηρεσίας παραχώρησης Αδειών Χρήσης λογισμικού: 6.0.6000.16509
    Όνομα: Windows(TM) Vista, HomePremium edition
    Περιγραφή: Windows Operating System - Vista, OEM_SLP channel
    Αναγνωριστικό ενεργοποίησης: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Αναγνωριστικό εφαρμογής: 55c92734-d682-4d71-983e-d6ec3f16059f
    Εκτεταμένο PID: 89578-00146-321-500078-02-1032-6000.0000-0472010
    Αναγνωριστικό εγκατάστασης: 093044027704587766043260229782879051463396332683382974
    URL πιστοποιητικού επεξεργαστή: http://go.microsoft.com/fwlink/?LinkId=57201
    URL πιστοποιητικού υπολογιστή: http://go.microsoft.com/fwlink/?LinkId=57203
    URL άδειας χρήσης: http://go.microsoft.com/fwlink/?LinkId=57205
    URL πιστοποιητικού αριθμού-κλειδιού προϊόντος: http://go.microsoft.com/fwlink/?LinkId=57204
    Μερικός αριθμός-κλειδί προϊόντος: 2V7GR
    Κατάσταση άδειας χρήσης: Χωρίς άδεια χρήσης

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAwABAAAAAgABAAEAJJQqazzPWGee8L7BAKIYOiiI0kdaWvL0ZF4Ma6xWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC  
      FACP            SiS           671MX   
      MCFG            PTLTD           MCFG  
      SSDT            PmRef        Cpu0Tst
      SSDT            PmRef        Cpu0Tst
      SSDT            PmRef        Cpu0Tst
      SSDT            PmRef        Cpu0Tst
      SSDT            PmRef        Cpu0Tst
      SSDT            PmRef        Cpu0Tst
      SSDT            PmRef        Cpu0Tst
      SSDT            PmRef        Cpu0Tst
      SSDT            PmRef        Cpu0Tst


    • Split by Darin Smith MS Wednesday, February 17, 2010 9:40 PM One issue per thread
    Wednesday, February 17, 2010 8:52 AM

Answers

  • Hello christravolta,

    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with two (2) Product Keys:

    A)   OEM SLP: This key comes pre-installed in Windows, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Windows was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

     

    B)    COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations (sush as if the OEM SLP key stops self-activating for whatever reason). The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

     

       Your Windows is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

      To fix the issue, you will need to change out the OEM SLP key with the COA SLP key.  The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

     

    Alternate steps to change the product key

     

    1)    Click the Start button

    2)    Type: slui.exe 3 and hit the Enter key

    3)    Type in the Product key from the sticker on your computer

    4)    Click the Next button.

    5)    You will be asked if want to Activate, click ok

    6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

    7)    Click the Start button

    8)    Type: slui.exe 4 and hit the Enter key

    9)    Select your location in the drop down menu and click the Next button

    10) The next screen provides the number to call to Activate by Phone

     

    NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

     Thank you,
    Darin MS

    p.s. We request that All users create thier own thread for thier Own issue.  I have therefore split off your post to it's own thread.

    • Marked as answer by Darin Smith MS Wednesday, February 17, 2010 9:39 PM
    • Marked as answer by Darin Smith MS Wednesday, February 17, 2010 10:36 PM
    Wednesday, February 17, 2010 9:37 PM