locked
Dell Upgrade Key Blocked RRS feed

  • Question

  • I bought a genuine-looking upgrade pack on eBay.  The package looks like a Dell upgrade kit, and when we finally tried to activate, it gave us the "blocked" error.  Here is our MGADIAG:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-4J669-KKHYJ-BCPC2

    Windows Product Key Hash: gVW0EivpW3RUsCDlfSzVEsw/OOs=

    Windows Product ID: 00371-220-9749931-86937

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.048

    ID: {4DF8A2EF-B914-4FF3-A156-E989330E0C87}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.100618-1621

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Basic Edition 2003 - 118

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Salient\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{4DF8A2EF-B914-4FF3-A156-E989330E0C87}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BCPC2</PKey><PID>00371-220-9749931-86937</PID><PIDType>5</PIDType><SID>S-1-5-21-1780839291-3688340162-3370530031</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Precision WorkStation 490    </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="3"/><Date>20070404000000.000000+000</Date></BIOS><HWID>70BA3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91130409-6000-11D3-8CFE-0150048383C9}"><LegitResult>118</LegitResult><Name>Microsoft Office Basic Edition 2003</Name><Ver>11</Ver><Val>4AC63CFCAAEA72A</Val><Hash>olWvtVpOCYNIQcO0wefHOR4+oks=</Hash><Pid>73102-OEM-5691716-75648</Pid><PidType>6</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00172-220-974993-00-1033-7600.0000-2672010

    Installation ID: 017002833543786093641355157096833933342112990940503814

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: BCPC2

    License Status: Initial grace period

    Time remaining: 41820 minute(s) (29 day(s))

    Remaining Windows rearm count: 3

    Trusted time: 9/24/2010 12:09:33 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: N/A

    HealthStatus: 0x0000000000000000

    Event Time Stamp: N/A

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEA6GHEcQK48mhyQzxaqIcYWvwjREY7YhQHKoU=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x0

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC DELL   B8K    

      FACP DELL   B8K    

      HPET DELL   B8K    

      BOOT DELL   B8K    

      MCFG DELL   B8K    

      SSDT DELL st_ex

      ASF! DELL   B8K    

      SLIC DELL   B8K    

     

     

    Friday, September 24, 2010 6:16 PM

Answers

All replies