Password lost RRS feed

  • Question

  • hi all.....i'm hoping one of you can kindly help me.  my pc techo knowledge is very limited and my problem is this......

    we had a password set up on the daughters laptop, and up until 2 days ago the laptop was working grt but last night problem set in.....
    computer keeps telling us that incorrect password has been typed in but yet we havent changed the password recently! as this important password is used for administration purposes/updates etc on the laptop as well as my daughters users account we can no longer gain any access nor change any account settings?????????

    can anyone help me???

    thanks in advanced


    Thursday, July 23, 2009 9:07 PM