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  • Question

  • Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-R36G7-46FMX-6VQ3P
    Windows Product Key Hash: jQ5FmExAzfoha7zhicC/QzK5XE8=
    Windows Product ID: 89587-OEM-7363702-83468
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {953C0FA3-E37E-4734-A768-83CC9DDEC616}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_gdr.071023-1545
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2920-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-784-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{953C0FA3-E37E-4734-A768-83CC9DDEC616}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6VQ3P</PKey><PID>89587-OEM-7363702-83468</PID><PIDType>3</PIDType><SID>S-1-5-21-3103686734-2473526506-337180626</SID><SYSTEM><Manufacturer>Micro-Star International</Manufacturer><Model>MSI NOTEBOOK GX710</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>A171AAG6 V1.0G</Version><SMBIOSVersion major="2" minor="5"/><Date>20070725000000.000000+000</Date></BIOS><HWID>6A333507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>AAEFBFD7A742F0E</Val><Hash>YjbS6X8TZ5WdfjqxHlJdnesZGTY=</Hash><Pid>81607-903-2676482-64020</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Saturday, March 1, 2008 10:19 PM

Answers

  • Dear Ruckingsailor,

     

    Thank you for your interest in the Buy Local program. This program is only available for those within the US.  Are you located in the US? From whom did you purchase your machine?

     

    Thank you,
    Beth

    Monday, March 3, 2008 6:36 PM
  • Beth,

     

    I am currently stationed in the UK with the US Navy.  I bought my system from CyberpowerPC.com.  What can I do to get this?

     

    Chris

    Wednesday, March 5, 2008 9:17 PM
  •  

    Dear Chris,

     

    I will be able to process your redemption offline. I will need to talk with you about your specific issue, but it would be cumbersome to do so over the Forum. Please go to https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and create a Support Incident. Afterward, post the Incident Number here in this thread. I will then contact you directly.

     

    Thank you,
    Beth

    Monday, March 10, 2008 5:56 PM

All replies

  • Dear Ruckingsailor,

     

    Thank you for your interest in the Buy Local program. This program is only available for those within the US.  Are you located in the US? From whom did you purchase your machine?

     

    Thank you,
    Beth

    Monday, March 3, 2008 6:36 PM
  • Beth,

     

    I am currently stationed in the UK with the US Navy.  I bought my system from CyberpowerPC.com.  What can I do to get this?

     

    Chris

    Wednesday, March 5, 2008 9:17 PM
  •  

    Dear Chris,

     

    I will be able to process your redemption offline. I will need to talk with you about your specific issue, but it would be cumbersome to do so over the Forum. Please go to https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and create a Support Incident. Afterward, post the Incident Number here in this thread. I will then contact you directly.

     

    Thank you,
    Beth

    Monday, March 10, 2008 5:56 PM