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Windows activation error. This copy of windows is not genuine. Build 7601 RRS feed

  • Question

  •     I have read a few posts on the this issue and would like to get a personal answer. I just purchased this computer from a good friend who claims that he has never had an issue with this. A few weeks after I get this thing home, I encountered this error with Windows not being activated. I looked up a few things online to see how to fix it and ended up overriding it in the command prompt of which it only cured it for a month. Now I am having this issue again. I would like to get it fixed for good now, but I think I have a little bit of a different issue then the rest. I don't know for sure, but here is the full thing. 

        I believe I have the activation code for just the basic Windows 7 and my friend purchased Professional either some time after or during his purchase. I don't know for sure. What I did do is try to activate it again from the pop-up, but it said that the activation key was not for the correct version of windows and it needed a windows professional activation key. I, however do not have any disc that may have come with the original purchase of the pc, nor any activation key that would have come when he purchased pro and I don't say that he does either, because I don't know.

        I did read some posts and there were a few replies that said to download and copy and paste a diagnostic report. I don't know if that will apply here, because I didn't find any replies that were solve(maybe my poor searching). I'll just post that in case it's needed.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CM74G-RPHKF-PW487
    Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
    Windows Product ID: 00371-177-0000061-85847
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {695F1AAD-413E-4648-BFA7-B59F96DF74EA}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130801-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{695F1AAD-413E-4648-BFA7-B59F96DF74EA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85847</PID><PIDType>5</PIDType><SID>S-1-5-21-2836319298-3373776159-4047550053</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>p6754y</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>6.05</Version><SMBIOSVersion major="2" minor="6"/><Date>20110118000000.000000+000</Date></BIOS><HWID>D8153B07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-177-000006-00-1033-7600.0000-0532014
    Installation ID: 002462652362068780902511476671010885057795091881238002
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PW487
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 4/27/2014 7:12:23 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:22:2014 22:45
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAQABAAEAAAADAAAABQABAAEACrYKm2KIIJFUFrQuipsCqEd13mGc4EDpXSL7jUIa

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-CPC
      FACP HPQOEM SLIC-CPC
      SRAT HPQOEM SLIC-CPC
      HPET HPQOEM SLIC-CPC
      MCFG HPQOEM SLIC-CPC
      SLIC HPQOEM SLIC-CPC
      OEMB HPQOEM SLIC-CPC
      SSDT HPQOEM SLIC-CPC
      SSDT HPQOEM SLIC-CPC

        Any help will be appreciated!!

       Please,Please Microsoft!

    Sunday, April 27, 2014 11:39 PM

Answers

  • The Product Key ending in PW487 is the Default Key for the OS Install and can never be activated.  Being that you have a Retail install, you need to use the Product Key that is listed on the COA Sticker that came with the install disks.  I would contact your friend to find out if he has the disks and the COA Sticker that came with the OS he purchased.  Short of that, you will need to either purchase a new Windows 7 OS or order the Recovery Kit from HP that Carey spoke of.  Be aware that this Recovery Kit will revert the system to the state it was when it was originally purchased, i.e. as you implied Windows 7 Home Basic.  If you do that, be sure to back up any data you want to save because it may be lost with the install.

    Please do not read this sentence. Please ignore the previous sentence.

    Monday, April 28, 2014 3:12 PM

All replies

  • Please see: Ordering a recovery kit from HP in the United States and Canada if you wish to start over and reinstall the original Windows 7 operating system that shipped preinstalled on your HP Model p6754y PC .  The alternative is to purchase a new Windows 7 Professional license and then update the product key.

    Carey Frisch

    Monday, April 28, 2014 1:31 AM
    Moderator
  • The Product Key ending in PW487 is the Default Key for the OS Install and can never be activated.  Being that you have a Retail install, you need to use the Product Key that is listed on the COA Sticker that came with the install disks.  I would contact your friend to find out if he has the disks and the COA Sticker that came with the OS he purchased.  Short of that, you will need to either purchase a new Windows 7 OS or order the Recovery Kit from HP that Carey spoke of.  Be aware that this Recovery Kit will revert the system to the state it was when it was originally purchased, i.e. as you implied Windows 7 Home Basic.  If you do that, be sure to back up any data you want to save because it may be lost with the install.

    Please do not read this sentence. Please ignore the previous sentence.

    Monday, April 28, 2014 3:12 PM