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Windows 7 is not validating again! RRS feed

  • Question

  • I had this issue a few months ago where windows was not validating...that stopped and I thought it was fixed.  Now it is doing it again...here is my diagnostic paste from the program that was said to be downloaded and results posted:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-TB92C-QK2BW-QMR7B
    Windows Product Key Hash: GkCBVEQWiWaPpreJM6DnMQ3EfLo=
    Windows Product ID: 00359-031-3665825-85536
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {13BFAF4E-8844-4655-A578-E9B85A2D0F65}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\en-US\slui.exe.mui[Hr = 0x80092003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{13BFAF4E-8844-4655-A578-E9B85A2D0F65}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QMR7B</PKey><PID>00359-031-3665825-85536</PID><PIDType>5</PIDType><SID>S-1-5-21-3107445929-1084789562-3265175672</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20090522000000.000000+000</Date></BIOS><HWID>70413007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>IntelR</OEMID><OEMTableID>AWRDACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-031-366582-01-1033-7600.0000-2972009
    Installation ID: 013235295785065944046343236540399312829321592340912925
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QMR7B
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 8/14/2011 10:20:22 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 8:14:2011 10:17
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAAADAAAAAQABAAEAonbm6mpDhDRGvPakClY80VwSNCijsD31GlDqgg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            IntelR        AWRDACPI
      FACP            IntelR        AWRDACPI
      MCFG            IntelR        AWRDACPI
      SLIC            IntelR        AWRDACPI
      SSDT            INTEL        PPM RCM


    This is so annoying...

    Sunday, August 14, 2011 2:25 PM

Answers

  • "Fockewulf8" wrote in message news:df258a05-7ee9-411f-867e-32301257900c...

    I had this issue a few months ago where windows was not validating...that stopped and I thought it was fixed.  Now it is doing it again...here is my diagnostic paste from the program that was said to be downloaded and results posted:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-TB92C-QK2BW-QMR7B
    Windows Product Key Hash: GkCBVEQWiWaPpreJM6DnMQ3EfLo=
    Windows Product ID: 00359-031-3665825-85536
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    File Scan Data-->
    File Mismatch: C:\Windows\system32\en-US\slui.exe.mui[Hr = 0x80092003]



    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 8:14:2011 10:17
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    This is so annoying...

    Your problem here is the file mismatch highlighted above – your best option is to try a System Restore back to the time the system was working properly.
     
    If that fails, then try an SFC /SCANNOW and see if that helps.
    post back with another MGADiag report when complete.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Monday, August 15, 2011 8:06 PM
    • Marked as answer by Darin Smith MS Wednesday, August 17, 2011 7:37 PM
    Sunday, August 14, 2011 2:41 PM
    Moderator

All replies

  • "Fockewulf8" wrote in message news:df258a05-7ee9-411f-867e-32301257900c...

    I had this issue a few months ago where windows was not validating...that stopped and I thought it was fixed.  Now it is doing it again...here is my diagnostic paste from the program that was said to be downloaded and results posted:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-TB92C-QK2BW-QMR7B
    Windows Product Key Hash: GkCBVEQWiWaPpreJM6DnMQ3EfLo=
    Windows Product ID: 00359-031-3665825-85536
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    File Scan Data-->
    File Mismatch: C:\Windows\system32\en-US\slui.exe.mui[Hr = 0x80092003]



    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 8:14:2011 10:17
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    This is so annoying...

    Your problem here is the file mismatch highlighted above – your best option is to try a System Restore back to the time the system was working properly.
     
    If that fails, then try an SFC /SCANNOW and see if that helps.
    post back with another MGADiag report when complete.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Monday, August 15, 2011 8:06 PM
    • Marked as answer by Darin Smith MS Wednesday, August 17, 2011 7:37 PM
    Sunday, August 14, 2011 2:41 PM
    Moderator
  • Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-TB92C-QK2BW-QMR7B
    Windows Product Key Hash: GkCBVEQWiWaPpreJM6DnMQ3EfLo=
    Windows Product ID: 00359-031-3665825-85536
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {2608BD02-59A9-478A-AA78-41E6700DE20F}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2608BD02-59A9-478A-AA78-41E6700DE20F}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QMR7B</PKey><PID>00359-031-3665825-85536</PID><PIDType>5</PIDType><SID>S-1-5-21-3107445929-1084789562-3265175672</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20090522000000.000000+000</Date></BIOS><HWID>70413007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>IntelR</OEMID><OEMTableID>AWRDACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-031-366582-01-1033-7600.0000-2972009
    Installation ID: 013235295785065944046343236540399312829321592340912925
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QMR7B
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 8/20/2011 7:30:38 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 8:20:2011 04:20
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAAADAAAAAQABAAEAonbm6mpDhDRGvPakClY80VwSNCijsD31GlDqgg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            IntelR        AWRDACPI
      FACP            IntelR        AWRDACPI
      MCFG            IntelR        AWRDACPI
      SLIC            IntelR        AWRDACPI
      SSDT            INTEL        PPM RCM


    here is the new report.  I just did a system restore.
    Saturday, August 20, 2011 11:33 AM
  • AS far as I can See, there is now no problem with the WGA system iin Win7 - are you still seeing the non-genuine notification after a reboot? If so then please post  new MGADiag report.

    It would be useful if you went to teh Diagnostic site to check.... www.microsoft.com/genuine/validate

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, August 20, 2011 4:47 PM
    Moderator
  • Everything was going fine from the date of my last post... yet I woke up this morning to the Validation message again!  Here is the new MGADiag report:

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-TB92C-QK2BW-QMR7B
    Windows Product Key Hash: GkCBVEQWiWaPpreJM6DnMQ3EfLo=
    Windows Product ID: 00359-031-3665825-85536
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {2608BD02-59A9-478A-AA78-41E6700DE20F}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2608BD02-59A9-478A-AA78-41E6700DE20F}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QMR7B</PKey><PID>00359-031-3665825-85536</PID><PIDType>5</PIDType><SID>S-1-5-21-3107445929-1084789562-3265175672</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20090522000000.000000+000</Date></BIOS><HWID>70413007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>IntelR</OEMID><OEMTableID>AWRDACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-031-366582-01-1033-7600.0000-2972009
    Installation ID: 013235295785065944046343236540399312829321592340912925
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QMR7B
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 8/23/2011 7:52:57 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 8:23:2011 07:52
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAAADAAAAAQABAAEAonbm6mpDhDRGvPakClY80VwSNCijsD31GlDqgg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            IntelR        AWRDACPI
      FACP            IntelR        AWRDACPI
      MCFG            IntelR        AWRDACPI
      SLIC            IntelR        AWRDACPI
      SSDT            INTEL        PPM RCM


    This is driving me nuts.

    Tuesday, August 23, 2011 11:54 AM
  • "Fockewulf8" wrote in message news:cbb4f057-455f-45e6-8b1a-9b76cb1e128f...

    Everything was going fine from the date of my last post... yet I woke up this morning to the Validation message again!  Here is the new MGADiag report:

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-TB92C-QK2BW-QMR7B
    Windows Product Key Hash: GkCBVEQWiWaPpreJM6DnMQ3EfLo=
    Windows Product ID: 00359-031-3665825-85536
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 8:23:2011 07:52
     


    This is driving me nuts.

    please try validating Windows at www.microsoft.com/genuine/validate
    See what it has to say.
    post back with a new MGADiag report afterwards so that we can see the results.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 23, 2011 12:17 PM
    Moderator
  • I clicked on the link and let it run.  After it said I basically need to buy another windows I ran the diag program again.  Here are the results:

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-TB92C-QK2BW-QMR7B
    Windows Product Key Hash: GkCBVEQWiWaPpreJM6DnMQ3EfLo=
    Windows Product ID: 00359-031-3665825-85536
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {2608BD02-59A9-478A-AA78-41E6700DE20F}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2608BD02-59A9-478A-AA78-41E6700DE20F}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QMR7B</PKey><PID>00359-031-3665825-85536</PID><PIDType>5</PIDType><SID>S-1-5-21-3107445929-1084789562-3265175672</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20090522000000.000000+000</Date></BIOS><HWID>70413007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>IntelR</OEMID><OEMTableID>AWRDACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-031-366582-01-1033-7600.0000-2972009
    Installation ID: 013235295785065944046343236540399312829321592340912925
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QMR7B
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 8/23/2011 6:14:56 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 8:23:2011 18:14
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAAADAAAAAQABAAEAonbm6mpDhDRGvPakClY80VwSNCijsD31GlDqgg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            IntelR        AWRDACPI
      FACP            IntelR        AWRDACPI
      MCFG            IntelR        AWRDACPI
      SLIC            IntelR        AWRDACPI
      SSDT            INTEL        PPM RCM



    Tuesday, August 23, 2011 10:15 PM
  • "Fockewulf8" wrote in message news:02d20e3e-f0e6-4256-ad57-c2c6ee41245d...

    I clicked on the link and let it run.  After it said I basically need to buy another windows I ran the diag program again.  Here are the results:

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-TB92C-QK2BW-QMR7B
    Windows Product Key Hash: GkCBVEQWiWaPpreJM6DnMQ3EfLo=
    Windows Product ID: 00359-031-3665825-85536
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Partial Product Key: QMR7B
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 8/23/2011 6:14:56 PM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 8:23:2011 18:14


     
     
    Odd – there’s no indication of any actual errors in the report, apart from the ‘self-heal failed’ error 0x8004FE22
    What happens if you go to the Validation Diagnostics page here? – www.microsoft.com/genuine/diag ?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, August 23, 2011 10:31 PM
    Moderator
  • I run the test and here are the results:

    Now I have to run this in IE because when I run it in FF it tells me additional addons, or plugins, are needed yet when I click on install additional plugins it says none can be found.  So I used IE 64bit.

    Genuine Microsoft Software – Diagnostic Site

    Diagnostic Error Error Code More Information

    What is the purpose of this site?

    These diagnostic pages will help you ensure that your Internet Explorer (6.0 or later) settings are configured properly to see images, run scripts, and allow ActiveX controls to download and run.

    Genuine Microsoft Software Diagnostic Results

    Passed Active scripting allowed
    Passed Display images enabled
    Passed Computer time and date correct
    Passed Cookies enabled
    Passed ActiveX enabled
    Wednesday, August 24, 2011 12:13 PM
  • "Fockewulf8" wrote in message news:ed00b7fb-8e0f-42d8-8cb0-a24f1ffe5f20...

    I run the test and here are the results:

    Now I have to run this in IE because when I run it in FF it tells me additional addons, or plugins, are needed yet when I click on install additional plugins it says none can be found.  So I used IE 64bit.

    Genuine Microsoft Software – Diagnostic Site

    Diagnostic Error Error Code More Information

    What is the purpose of this site?

    These diagnostic pages will help you ensure that your Internet Explorer (6.0 or later) settings are configured properly to see images, run scripts, and allow ActiveX controls to download and run.

    Genuine Microsoft Software Diagnostic Results

    Passed Active scripting allowed
    Passed Display images enabled
    Passed Computer time and date correct
    Passed Cookies enabled
    Passed ActiveX enabled
     
    OK – what happens if you use IE to go to the validation page? (try 32-bit first, then 64-bit)
    If you have Chrome installed, what happens?
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, August 24, 2011 12:44 PM
    Moderator
  • Using IE 32 or IE 64 I get this message after trying to validate:

    Install genuine Windows.

     

    Files that Windows needs to work properly have been modified, removed, or disabled. To resolve, you need to install genuine Windows. Not to worry, we can help you with that.

     

    I don't have Chrome installed.

    Thursday, August 25, 2011 12:11 PM
  • "Fockewulf8" wrote in message news:eb9d1772-3735-4ad2-a4c9-fb0c075f6f74...

    Using IE 32 or IE 64 I get this message after trying to validate:

    Install genuine Windows.

     

    Files that Windows needs to work properly have been modified, removed, or disabled. To resolve, you need to install genuine Windows. Not to worry, we can help you with that.

     

    I don't have Chrome installed.

    I think we’ve done everything we can in the forums – the next step iseither trying an in-palce upgrade (repair install), or contacting WGA support for assistance.
     
    WGA Support can be found here-
    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, August 25, 2011 12:45 PM
    Moderator
  • I will contact WGA support.  Thank you for your help!
    Thursday, August 25, 2011 10:27 PM
  • "Fockewulf8" wrote in message news:6e8a3387-67dd-4ed5-88cd-a5bf7c682dd5...
    I will contact WGA support.  Thank you for your help!
     
    Good luck – let us know what happens?

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, August 25, 2011 10:41 PM
    Moderator
  • I contacted them and they worked with me to try and fix the problem.  We had thought it was fixed yet it came back later that night.  I tried to do a repair install yet it said my version of windows was newer than the install cd so I couldn't repair windows.  And there is a windows update (KB2616676) that will not install no matter what I do.  I have tried manual install and install through windows update yet I keep getting a failure message.  Could that have something to do with my windows not being able to validate?  Is there some way I can repair windows?
    Thursday, September 15, 2011 12:39 PM
  • The reason that you can’t repair install is that the system has SP1 installed – you need to uninstall that first, then try the repair.
    Once that’s done, run an SFC /SCANNOW and see if that fixes the issue, and then update with SP1 again, and the remaining updates.
    "Fockewulf8" wrote in message news:2576f6cc-ca1f-40af-ab96-bcac808145f0...
    I contacted them and they worked with me to try and fix the problem.  We had thought it was fixed yet it came back later that night.  I tried to do a repair install yet it said my version of windows was newer than the install cd so I couldn't repair windows.  And there is a windows update (KB2616676) that will not install no matter what I do.  I have tried manual install and install through windows update yet I keep getting a failure message.  Could that have something to do with my windows not being able to validate?  Is there some way I can repair windows?

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, September 15, 2011 4:16 PM
    Moderator
  • Another problem has come up... I tried to uninstall SP1 and I got an error stating that not all of the updates were uninstalled.  So I restarted and closed down all of the programs running and as many background services as I thought was unimportant (only about 10 or so left running), disabled my antivirus and tried uninstalling again...same error.  I thought well maybe enough was uninstalled so that I could repair yet I got the same error message when trying to repair that the version of windows was newer than on the disc and I couldn't repair.  Is there a uninstall SP1 program that I can use to get it all off my pc so I can do the repair install?  Or another option to remove SP1 from my pc??  I went through the Programs menu in Control Panel to View installed updates to Right clicking on service pack for microsoft windows (kb976932) and clicking uninstall.
    • Edited by Fockewulf8 Saturday, October 1, 2011 6:29 PM
    Saturday, October 1, 2011 6:26 PM
  • "Fockewulf8" wrote in message news:c30aa0f8-b052-4286-b7e7-cab6461d2398...
    Another problem has come up... I tried to uninstall SP1 and I got an error stating that not all of the updates were uninstalled.  So I restarted and closed down all of the programs running and as many background services as I thought was unimportant (only about 10 or so left running), disabled my antivirus and tried uninstalling again...same error.  I thought well maybe enough was uninstalled so that I could repair yet I got the same error message when trying to repair that the version of windows was newer than on the disc and I couldn't repair.  Is there a uninstall SP1 program that I can use to get it all off my pc so I can do the repair install?  Or another option to remove SP1 from my pc??  I went through the Programs menu in Control Panel to View installed updates to Right clicking on service pack for microsoft windows (kb976932) and clicking uninstall.
     
     
     
    Use a Clean/Diagnostic Boot, and try uninstalling from there...
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, October 1, 2011 6:37 PM
    Moderator
  • I rebooted in safe mode and tried to uninstall the service pack.  I still got the error that not all of the service pack was uninstalled... I'm really loosing my marbles because the thought of doing a clean install is making me ill :(
    Saturday, October 15, 2011 3:20 PM
  • Before you do a new installation try reinstalling SP1 and if successful you should be able to uninstall. 

    When Noel said use clean boot mode he did not mean safe mode.  Use clean boot NOT safe mode.

    http://support.microsoft.com/kb/929135


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Saturday, October 15, 2011 7:16 PM
    Answerer
  • I was just thinking...although I don't want to fork over another 120 bucks for Windows 7 would it just be easier for me to buy a windows 7 cd that already has sp1 on it incase i need to repair install windows again down the road?  that way i wont have to go through this issue again of having to uninstall the sp and dl all the updates again and such?
    Tuesday, October 25, 2011 1:11 PM
  • The Get Genuine kit is not what you think.  I don't think you get a retail dvd that will do a repair install.  I think the software is in the form of several large files. 

    You already have a retail copy of Windows.  Where and how did you buy it?  If you purchased online from the Microsoft Store then all you have to do is return to your account and download the current .iso file and burn it to dvd.  The links now are to the SP1 integrated images so you would get a dvd that will perform a repair install.

    In any case all of the cost of Windows is the product key, not the media.  When you buy Windows you are paying for the license (product key).  The software and disk are trivial because Microsoft retains ownership of the software.  The disks aren't even copy protected.  What you need is to find someone with a retail dvd of Windows 7 Home Premium WITH SP1 and copy it.  Get the right bitness of course.  A local store may be willing to help you out.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, October 25, 2011 2:05 PM
    Answerer
  • Hhrrmm... ok.  I have found this website:

     

    http://techdows.com/2011/07/download-windows-7-integrated-with-sp1-iso-official-direct-download-links.html

     

    Which states that I can dl a free copy of the Win 7 Home Premium 64bit ISO and burn it to a blank dvd to use due to Microsoft releasing the free ISOs to dl.  It looks legit.  What do you think?  Have you heard of Microsoft releasing the Win 7 ISOs with SP1 for free dl?  Thanks for all your help with this!

    Tuesday, October 25, 2011 5:40 PM
  • Digital River is the official site for a lot of Microsoft downloads so I would use it.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, October 25, 2011 5:47 PM
    Answerer
  • welp it worked in terms of being able to "repair" install windows.  it went through the motions and so far I haven't gotten a validation error yet.  we will see if i have one in the morning!  ill post and let you know.  i was hoping this repair install would fix a directx error I'm presently having but it didn't :/  I'll post somewhere else for that though.  thanks for your help again! :)
    Wednesday, October 26, 2011 2:08 AM
  • "Fockewulf8" wrote in message news:91b236cd-07f0-488d-b50b-3d9ca2ce0326...
    welp it worked in terms of being able to "repair" install windows.  it went through the motions and so far I haven't gotten a validation error yet.  we will see if i have one in the morning!  ill post and let you know.  i was hoping this repair install would fix a directx error I'm presently having but it didn't :/  I'll post somewhere else for that though.  thanks for your help again! :)
     
    Please post a new MGADiag report so that we can check the results.
    Good Luck.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, October 26, 2011 8:10 AM
    Moderator