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product key RRS feed

  • Question

  • ok the product key i have is not valid i have not had my computer over a year, for now it has been acting up,i have not download any new software, i put in the product key on the back of the pc,it comes back with and error msg that says produclt key not vaild, i wanted to know how to get a new valid product key,
    Wednesday, April 9, 2008 11:16 PM

Answers

  • In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=3149028&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

     

    Darin Smith

    WGA Forum Manager

     

    Thursday, April 10, 2008 12:02 AM