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Can't add an email address for alerts

    Question

  • Hi,

    I'm trying to add my email address (Quick Access -> My Settings) so I can receive notifications but when I do I get an "Internal error" and the message "Sorry, We were unable to service your request. Please try again later."

    I just received an email thanking me for setting up alerts. When I visit the link to validate my address I receive another error: "There was a problem confirming this email for Forums Alerts delivery."

    Is this functionality broken?


    Tuesday, August 25, 2015 6:00 PM

Answers

  • If you remove your signature while setting the email address (save it in Notepad first), will you succeed? I suspect it's your signature that it's breaking the email. So, try setting it without a signature first, then try putting the signature back if the first step will be successful.

    You can also report to fissues at microsoft dot com.


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    Tuesday, August 25, 2015 6:02 PM
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