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Can not run Keyupdatetool.exe, please help!!! RRS feed

Answers

  • Hello Bao,

     

    Is the utility reporting a 0x80004005 error?

    The 0x80004005 error on the Key Updater Utility is almost always indicative of the computer not being able to fully communicate with MS servers.  The Key Updater has to have full access to the servers in order to validate about 6,000 files.  Misconfigured firewalls, antivirus programs, antispyware protective programs, and misconfigured ISP DNS servers have been known to cause the error you are seeing.

    Please address these possibilities and try again.

    If that does not resolve your issue, you will have to wait until the genuine CD arrives in the mail, and then do a clean installation after backing up and offloading your data.

     

    Thank you,

    Darin Smith

    WGA Forum Program Manager

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    Tuesday, April 17, 2007 10:21 PM