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Invalid Product Key RRS feed

  • Question

  • I am having the same problem; my Vista suddenly went to a black background and says it is not genuine. I bought an HP from BestBuy with the system installed and when I tried to re-enter the key, it told me it was incorrect. Any help would be great. here is the report:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-F7RQ8-G4J6X-M8FMX

    Windows Product Key Hash: asXaP05RZh8tCkCoXmR4wcjIGRo=

    Windows Product ID: 00359-OEM-9804322-04469

    Windows Product ID Type: 8

    Windows License Type: COA SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {FE899FA3-A70A-43A5-81B3-34C5CCE3FF39}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.100618-1621

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 103 Blocked VLK

    Microsoft Office Enterprise 2007 - 103 Blocked VLK

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{FE899FA3-A70A-43A5-81B3-34C5CCE3FF39}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-M8FMX</PKey><PID>00359-OEM-9804322-04469</PID><PIDType>8</PIDType><SID>S-1-5-21-3576727988-3258665332-148767726</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv4 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.05</Version><SMBIOSVersion major="2" minor="6"/><Date>20091210000000.000000+000</Date></BIOS><HWID>C1B83607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arabic Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65764</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel

    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00196-043-204469-02-1033-7600.0000-1982010

    Installation ID: 013122610931653235626815567474633140394683970804630593

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: M8FMX

    License Status: Notification

    Notification Reason: 0xC004F009 (grace time expired).

    Remaining Windows rearm count: 1

    Trusted time: 9/14/2010 8:14:13 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C532

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 8:15:2010 14:25

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GG4988PtjQ4ipDHFKtI/0z7XF0=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC HPQOEM SLIC-MPC

      FACP HP     SLIC-MPC

      HPET HPQOEM SLIC-MPC

      BOOT HPQOEM SLIC-MPC

      MCFG HPQOEM SLIC-MPC

      WDRT HPQOEM SLIC-MPC

      ASF! HPQOEM SLIC-MPC

      SLIC HPQOEM SLIC-MPC

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      SPCR HPQOEM SLIC-MPC

      ASPT HPQOEM SLIC-MPC

      SSDT TrmRef PtidDevc

     

     

    • Split by Carey FrischMVP, Moderator Tuesday, September 14, 2010 6:18 AM New Post removed from another's thread
    • Moved by Darin Smith MS Tuesday, September 14, 2010 9:28 PM Windows 7 issue moved to Windows 7 forum (From:Windows Vista Validation Issues (Windows Vista))
    Tuesday, September 14, 2010 5:17 AM

Answers

  • "jimbojones88" wrote in message news:df5d0692-e1e1-4cf1-9aa2-e94931ea2a2c...

    I am having the same problem; my Vista suddenly went to a black background and says it is not genuine. I bought an HP from BestBuy with the system installed and when I tried to re-enter the key, it told me it was incorrect. Any help would be great. here is the report:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-F7RQ8-G4J6X-M8FMX

    Windows Product Key Hash: asXaP05RZh8tCkCoXmR4wcjIGRo=

    Windows Product ID: 00359-OEM-9804322-04469

    Windows Product ID Type: 8

    Windows License Type: COA SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

     

     

    OGA Data-->

    Office Status: 103 Blocked VLK

    Microsoft Office Enterprise 2007 - 103 Blocked VLK

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

     

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Partial Product Key: M8FMX

    License Status: Notification

    Notification Reason: 0xC004F009 (grace time expired).

    Remaining Windows rearm count: 1

    Trusted time: 9/14/2010 8:14:13 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C532

    [MODS: please move this to the Win 7 forum]
     
    The problem appears to be simply that the system has not been activated - activation of COA keys has to be done by telephone.
    Note, however, that your installation of Office Enterprise is non-genuine - it is based on a License Key that has been Blocked by MS - presumably for abuse.

    To activate your installation of Windows...
    Try using Telephone Activation - speak to an operator.
     
    Activate by phone
     
     
    1. Type "slui 4" in the start menu search box, hit enter
     
    2. Select country or region
     
    3. Dial the number, DO NOT select any menu options, just wait and a person will pick up.
    4. they will assist your activation.
     
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, September 14, 2010 9:28 PM
    Tuesday, September 14, 2010 8:04 AM
    Moderator