Answered by:
mse updated daily getting invalid product messeges

Question
-
i purchased the product new, have the box and key#. I have been to the validation site and my version of windows xp home is valid and genuine. the test provided a report, i just dont know where its stored. I am periodically receiving messages that pop up saying (paraphrasing) "your version of windows may be counterfiet, .....and another saying youR version of windows will stop working in 29 days"., again this is paraphrasing, and im past the 29 days. i have screen shots in paint. the messages are not showing in history of mse, and the icon in tray is green during the messages.
nothing else is picking up the warnings either, but if windows is genuine why woulds i get the warning? ? the warnings say microsoft security essentials at the top and the box is amber, which has previously been an indicator of a problem ( red being severe) but when i scan, i get nothing.
I also noted that the mse window as it appeared upon clicking the icon in the tray, was appearing "extreme" in its normal color, i had a remote session with my isp, and they determined the warnings to be fake, but had no explanition about the color of mse's border, but they described it , as if the resolution had increased by10, i was given a reference number and phone number to call to obtain info possibly later this week, upon uninstalling some programs i rarley use the mse box returned to a normal color of blue, green and gray.
what is my next step? i see other have had similar problems but not exact.
windows xp, home sp3, updated daily, other well known stand alone ware detectors.
Wednesday, May 2, 2012 11:13 PM
Answers
-
"placou 1968" wrote in message news:780027f8-1967-4c55-a951-4bd43c5af686...
I sure hope that means something to someone....
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-J8BM6-MXPH6-3R2BW
Windows Product Key Hash: YMRVitCEjlJfwDQfjDvm97FbWA4=
Windows Product ID: 76477-OEM-2111907-00103
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.3.0.hom
File Scan Data-->
File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.5512], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\licdll.dll[5.1.2600.5512], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.6165], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\ntdll.dll[5.1.2600.6055], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.5781], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\crypt32.dll[5.131.2600.6154], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\advapi32.dll[5.1.2600.5755], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.5512], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\oembios.bin[Hr = 0x800b0003]
File Mismatch: C:\WINDOWS\system32\oembios.dat[Hr = 0x800b0003]
File Mismatch: C:\WINDOWS\system32\oembios.sig[Hr = 0x800b0003]
File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.5512], Hr = 0x800b0100
OEM Activation 1.0 Data-->
BIOS string matches: N/A
Marker string from BIOS: N/A, hr = 0x80004005
Marker string from OEMBIOS.DAT: Gateway,Gateway,Gateway,Gateway
OEM Activation 2.0 Data-->
N/A
First time I've seen this error in XP!I suspect that it's the same root cause as a similar error set in Win7 - the Intel Rapid Storage Technology drivers.try downloading and installing them from here -Once complete, please reboot twice, then post another MGADiag report.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Noel D PatonModerator Thursday, May 3, 2012 1:53 PM
- Marked as answer by Darin Smith MS Thursday, May 3, 2012 7:45 PM
Thursday, May 3, 2012 7:16 AMModerator
All replies
-
To help us analyze and troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.
Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.Carey Frisch
Wednesday, May 2, 2012 11:32 PMModerator -
I sure hope that means something to someone....
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-J8BM6-MXPH6-3R2BW
Windows Product Key Hash: YMRVitCEjlJfwDQfjDvm97FbWA4=
Windows Product ID: 76477-OEM-2111907-00103
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {B0C1D2E5-5027-480B-9622-8B536A97559D}(3)
Is Admin: No
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: FCEE394C-458-80070005_025D1FF3-344-80070005_025D1FF3-229-80070005_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-458-80070005_025D1FF3-344-80070005_025D1FF3-229-80070005_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.5512], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\licdll.dll[5.1.2600.5512], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.6165], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\ntdll.dll[5.1.2600.6055], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.5781], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\crypt32.dll[5.131.2600.6154], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\advapi32.dll[5.1.2600.5755], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.5512], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\oembios.bin[Hr = 0x800b0003]
File Mismatch: C:\WINDOWS\system32\oembios.dat[Hr = 0x800b0003]
File Mismatch: C:\WINDOWS\system32\oembios.sig[Hr = 0x800b0003]
File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.5512], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B0C1D2E5-5027-480B-9622-8B536A97559D}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3R2BW</PKey><PID>76477-OEM-2111907-00103</PID><PIDType>2</PIDType><SID>S-1-5-21-2466846692-881870624-2063586695</SID><SYSTEM/><BIOS><SLPBIOS>Gateway,Gateway,Gateway,Gateway</SLPBIOS></BIOS><HWID>50CF3B970184C056</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>eMachines</name><model>T3516A</model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: N/A
Marker string from BIOS: N/A, hr = 0x80004005
Marker string from OEMBIOS.DAT: Gateway,Gateway,Gateway,Gateway
OEM Activation 2.0 Data-->
N/A
Thursday, May 3, 2012 2:58 AM -
"placou 1968" wrote in message news:780027f8-1967-4c55-a951-4bd43c5af686...
I sure hope that means something to someone....
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-J8BM6-MXPH6-3R2BW
Windows Product Key Hash: YMRVitCEjlJfwDQfjDvm97FbWA4=
Windows Product ID: 76477-OEM-2111907-00103
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.3.0.hom
File Scan Data-->
File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.5512], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\licdll.dll[5.1.2600.5512], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.6165], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\ntdll.dll[5.1.2600.6055], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.5781], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\crypt32.dll[5.131.2600.6154], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\advapi32.dll[5.1.2600.5755], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.5512], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\oembios.bin[Hr = 0x800b0003]
File Mismatch: C:\WINDOWS\system32\oembios.dat[Hr = 0x800b0003]
File Mismatch: C:\WINDOWS\system32\oembios.sig[Hr = 0x800b0003]
File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.5512], Hr = 0x800b0100
OEM Activation 1.0 Data-->
BIOS string matches: N/A
Marker string from BIOS: N/A, hr = 0x80004005
Marker string from OEMBIOS.DAT: Gateway,Gateway,Gateway,Gateway
OEM Activation 2.0 Data-->
N/A
First time I've seen this error in XP!I suspect that it's the same root cause as a similar error set in Win7 - the Intel Rapid Storage Technology drivers.try downloading and installing them from here -Once complete, please reboot twice, then post another MGADiag report.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Noel D PatonModerator Thursday, May 3, 2012 1:53 PM
- Marked as answer by Darin Smith MS Thursday, May 3, 2012 7:45 PM
Thursday, May 3, 2012 7:16 AMModerator -
i was able to download from the link, even with admin priv. all i could get it to do was install, could not "run" even with admin priv. heres the diag. after install and 2 reboots
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-J8BM6-MXPH6-3R2BW
Windows Product Key Hash: YMRVitCEjlJfwDQfjDvm97FbWA4=
Windows Product ID: 76477-OEM-2111907-00103
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {B0C1D2E5-5027-480B-9622-8B536A97559D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1
Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B0C1D2E5-5027-480B-9622-8B536A97559D}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3R2BW</PKey><PID>76477-OEM-2111907-00103</PID><PIDType>2</PIDType><SID>S-1-5-21-2466846692-881870624-2063586695</SID><SYSTEM><Manufacturer>EMACHINES</Manufacturer><Model>T3516A</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080012 </Version><SMBIOSVersion major="2" minor="3"/><Date>20061019000000.000000+000</Date><SLPBIOS>Gateway,Gateway,Gateway,Gateway</SLPBIOS></BIOS><HWID>50CF3B970184C056</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>eMachines</name><model>T3516A</model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 18DB7:emachines inc|18DB7:Gateway, Inc|1E840:Gateway, Inc|140A7:GENUINE C&C INC
Marker string from OEMBIOS.DAT: Gateway,Gateway,Gateway,Gateway
OEM Activation 2.0 Data-->
N/A
- Edited by placou 1968 Thursday, May 3, 2012 11:53 AM
Thursday, May 3, 2012 11:50 AM -
It seems to have cured the problem :)
I've never tried installing them in XP, so don't know what the 'normal state' is - but they usually just sit there, like most drivers.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Thursday, May 3, 2012 12:03 PMModerator -
i sure thank you, ive been trying to explain what i was seeing, but i couldn't put it in terms anyone with tech ability could understand, i still dont know how to describe it, or what caused it, but its running like a champ now, thanks again.Thursday, May 3, 2012 12:40 PM
-
You're welcome - good luck!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Thursday, May 3, 2012 1:53 PMModerator